HP 500-123w Software troubleshooting, Under Network and Internet, select Connect to the Internet

Page 22

Symptom

Possible solution

I cannot connect to the Internet.

1.From the Start screen, type c, and then select Control Panel.

2.Under Network and Internet, select Connect to the Internet.

Verify that you are using the proper cables for your Internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.

Run the wireless setup wizard:

1.From the Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center.

2.In the Network and Sharing Center window, select Set up a new connection or network to open the wizard, and then follow the on-screen instructions.

If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer.

Try to connect again later, or contact your Internet service provider (ISP) for assistance.

Software troubleshooting

To repair software problems, try these methods:

Turn the computer off completely and then turn it on again. This is the easiest (and sometimes the best) way.

Update the drivers (see Updating device drivers, following).

Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). — Restores your computer to a configuration that was in use before the software was installed.

Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). — Restores the software (if it came with the product) or hardware driver to factory defaults.

System Recovery (see Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides). — Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you have created.

16 Chapter 5 Troubleshooting

Image 22
Contents Hdmi DVI VGA Page Page Page Copyright and License Page Type of information Where to find Getting informationComputer, and then select User guides Setting up your computer Connecting to the Internet Using Beats Audio select models only Setting up additional featuresUsing an Hdmi monitor Adjusting resolution Resolution for Nvidia graphics cards Setting up multiple displaysNvidia graphics ATI Eyefinity Catalyst setup Cleaning procedures Maintaining your computerSymptom TroubleshootingComputer does not start Select Task Manager Symptom Possible solution PowerDisplay monitor Keyboard and mouse general Keyboard and mouse wireless Security Internet accessSpeakers and sound Then select Troubleshoot audio playbackSoftware troubleshooting Under Network and Internet, select Connect to the InternetSoftware troubleshooting Under Programs, select Uninstall a program Support information Where to get helpWays to get help Customer support for repairs Before upgrading your hardwarePage Power to make a change How you can help What we do
Related manuals
Manual 19 pages 6.79 Kb Manual 8 pages 170 b Manual 20 pages 20.27 Kb Manual 43 pages 9.46 Kb Manual 64 pages 61.45 Kb Manual 22 pages 61.06 Kb

110-220z, 810-145qe, 810-270st, 500-070, 500-147c specifications

The HP 500 series is a range of desktop computers that includes models such as the HP 500-a60, 500-159, 500-123w, 500-089, and 500-037c. Each model offers a blend of performance, reliability, and versatility, aimed at both home and small business users.

The HP 500-a60 is designed with a focus on everyday computing tasks. It typically features Intel's powerful processors, enabling smooth multitasking and efficient performance for applications ranging from word processing to media consumption. With ample RAM and ample storage capacity, users can store important files and programs without worrying about slowdowns.

The 500-159 model stands out with its advanced graphics capabilities, making it suitable for both casual gamers and graphic designers. It often comes equipped with a dedicated GPU, which enhances visual performance and allows for the smooth rendering of high-definition content. Additionally, this model is designed with upgradable components, giving tech-savvy users the option to enhance their experience over time.

The HP 500-123w is known for its compact design, making it an ideal choice for users with limited desk space. Despite its small footprint, it doesn’t compromise on performance. With its energy-efficient processor and low noise levels, this model is perfect for both home and office environments. It also features multiple connectivity options, including USB ports and HDMI outputs, to accommodate various peripherals.

The HP 500-089 model emphasizes connectivity, integrating advanced Wi-Fi technology and Bluetooth capabilities. This allows for seamless interaction with multiple devices and a stable internet connection. Moreover, this model usually comes pre-installed with Windows, offering a user-friendly interface and access to a wide array of applications from the Microsoft Store.

Lastly, the HP 500-037c is recognized for its focus on security and durability. It often integrates HP’s security features, such as BIOS protection and a warranty that offers peace of mind. This model is well-suited for environments where data security is a priority.

In conclusion, the HP 500 series models, including the 500-a60, 500-159, 500-123w, 500-089, and 500-037c, offer a variety of features and characteristics tailored to different users’ needs, from casual home computing to professional graphic design and secure office environments. Each model comes packed with technology that enhances usability, connectivity, and performance, making them reliable choices in the desktop market.