HP 220-1185qd manual Computer does not start, Symptom Possible solution, Tap Start Task Manager

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4 Troubleshooting and maintenance

Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a printer. The following sections present some issues you might encounter while installing, starting up, or using your computer and possible solutions.

For more information or for additional troubleshooting options, see Getting information on page 1.

Computer does not start

Symptom

Possible solution

 

 

Error message:

Contact Support: www.hp.com/support

Hard disk drive

 

error.

 

 

 

Computer will not

Ensure that the cables connecting the computer to the external power source are plugged

turn on or start.

in properly. When the cables connecting the computer to the external power source are

 

plugged in properly, and the wall outlet is functioning, the green power supply light on the

 

back of the computer should be on; if it is not, contact Support.

 

 

 

If the display (screen) is blank, the computer might not be properly connected. Plug in the

 

computer and turn it on.

 

 

 

Test the wall outlet by connecting a different electrical device to it.

Computer seems to be locked up and is not responding.

Use the Windows Task Manager to close any programs not responding, or restart the computer:

1.Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.

2.Tap Start Task Manager.

3.Tap the program that is not responding, and then tap End Task.

If closing programs does not work, restart the computer:

1.Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.

2.Tap the Arrow button next to the red Shut Down button, and then tap Restart.

Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer.

16

Chapter 4 Troubleshooting and maintenance

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Contents Getting Started Copyright and License Table of contents Enww Getting information Type of information Where to find PC Help & Tools folderAssistant Tap Start, tap All Programs, and then tap User GuidesEnww Features vary by model TouchSmart Magic CanvasCreating Magnets Interaction with ApplicationsWebsite Tiles Computer risk Computer feature Protecting your computerComputer risk Guidelines for installing software and hardware devicesConnecting to the Internet Enww Transferring files and settings to your new computer Computer orientation Connecting a game console Using the remote control in gaming mode Return to PC mode from gaming modeUsing Beats Audio HP My Display TouchSmart EditionUsing the HP TouchSmart with safety and comfort Using the HP TouchSmart with safety and comfort Tap Start Task Manager Symptom Possible solutionComputer does not start Power Display screenKeyboard and mouse with cable Symptom Keyboard and mouse wireless Internet access Speakers and soundUnder Network and Internet, tap Connect to the Internet Gaming modeTroubleshooting Software troubleshooting Updating driversMicrosoft System Restore Software program and hardware driver reinstallation Under Programs, tap Uninstall a programMaintenance WeeklyMonthly YearlyKeeping the computer free of dust, dirt, and heat As neededSystem Recovery System Recovery options System Recovery from the Windows 7 Start MenuSystem Recovery at system startup System Recovery from recovery media Recovery media Choosing recovery media Creating recovery mediaPower to make a change How you can help What we do
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220-1025, 220-1125, 220-1180qd, 220-1050xt, 220-1100t specifications

The HP 220-1150xt, 220-1185qd, 27-1015t, 120-1120t, and 120-1126 are a series of innovative desktop computers from Hewlett-Packard, designed to meet a range of user needs, from home and office productivity to entertainment and creative tasks. Each model offers distinct features and technologies that cater to varying preferences and performance requirements.

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In summary, these HP models combine performance, technology, and design to cater to a wide spectrum of users. Whether for casual use, professional work, or entertainment, the HP 220-1150xt, 220-1185qd, 27-1015t, 120-1120t, and 120-1126 provide reliable features and capabilities that fulfill diverse computing needs. As technology continues to evolve, HP remains committed to delivering systems that offer value and quality for users around the globe.
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