HP 220-1050xt, 220-1180qd, 220-1150xt, 220-1185qd, 220-1125, 220-1100t Keyboard and mouse wireless

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Keyboard and mouse (wireless)

Symptom

Possible solution

Wireless keyboard or mouse does not work or is not detected.

Ensure that you are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-synchronization.

Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Tap the left mouse button to reactivate it.

Replace the batteries in the keyboard and mouse.

Re-synchronize the keyboard and mouse to the receiver using the following steps.

The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your models might vary.

IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices.

1.Unplug the receiver from the USB connector on the computer, and then reconnect it. Your computer model might have a connector dedicated to the receiver.

2.Check that the mouse is on (1), and then push and hold the Connect button (2) on the underside of the mouse for 5 to 10 seconds until the LED on the receiver lights or stops flashing. The receiver connection session times out after 60 seconds. To ensure that the connection was established, and that the receiver did not time out instead, and then move the mouse and check for a response on the screen.

3.After the mouse connection is established, continue by using the following steps to repeat the procedure for the keyboard.

4.Push and hold the Connect button (1) on the underside of the keyboard for 5 to 10 seconds until the LED on the receiver lights or stops flashing.

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Chapter 4 Troubleshooting and maintenance

ENWW

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Contents Getting Started Copyright and License Table of contents Enww Getting information Type of information Where to find PC Help & Tools folderAssistant Tap Start, tap All Programs, and then tap User GuidesEnww Features vary by model TouchSmart Magic CanvasCreating Magnets Interaction with ApplicationsWebsite Tiles Computer risk Computer feature Protecting your computerGuidelines for installing software and hardware devices Connecting to the InternetComputer risk Enww Transferring files and settings to your new computer Computer orientation Connecting a game console Using the remote control in gaming mode Return to PC mode from gaming modeUsing Beats Audio HP My Display TouchSmart EditionUsing the HP TouchSmart with safety and comfort Using the HP TouchSmart with safety and comfort Symptom Possible solution Computer does not startTap Start Task Manager Power Display screenKeyboard and mouse with cable Symptom Keyboard and mouse wireless Internet access Speakers and soundGaming mode TroubleshootingUnder Network and Internet, tap Connect to the Internet Software troubleshooting Updating driversMicrosoft System Restore Software program and hardware driver reinstallation Under Programs, tap Uninstall a programMaintenance WeeklyMonthly YearlyKeeping the computer free of dust, dirt, and heat As neededSystem Recovery System Recovery options System Recovery from the Windows 7 Start MenuSystem Recovery at system startup System Recovery from recovery media Recovery media Choosing recovery media Creating recovery mediaPower to make a change How you can help What we do
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220-1025, 220-1125, 220-1180qd, 220-1050xt, 220-1100t specifications

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