HP SR5705F, SR5710F, SR5708F, SR5702F, SR5712F, SR5718F, SR5710Y Power, Click the Pointer Options tab

Page 16

Keyboard and Mouse (continued)

Symptom

Possible solution

 

 

Cursor moves too fast or

Adjust the cursor speed:

too slow.

1

Click Start, Control Panel, Printers and Other Hardware, and then Mouse.

 

2

Click the Pointer Options tab.

 

3

Adjust the Motion slider toward Slow or Fast to decrease or increase the speed at

 

 

which the pointer (cursor) responds to mouse movement.

 

4

Click OK.

 

 

 

Power

Symptom

Possible solution

 

 

PC will not turn on or start.

Ensure that cables connecting the PC to the external power source are plugged in

 

properly. The power cord plugs into the wall outlet and into the power adapter (brick),

 

and then the adapter plugs into the PC and turns on the green power supply light above

 

the connector on the PC. If the light is not on, and the power outlet is functioning, refer to

 

the Limited Warranty and Support Guide to contact Support.

 

 

 

If the display (monitor) is blank, the monitor may not be properly connected. Connect the

 

monitor to the PC, plug it in, and turn it on.

 

 

 

Test the wall outlet by connecting a different electrical device to the outlet.

 

 

 

If you upgraded memory, it may be incompatible. Reinstall the old memory to return your

 

PC to its original state. Refer to the Upgrading and Servicing Guide for instructions.

 

 

 

Double-click the Help and Support icon on the desktop to open the Help and Support

 

Center, or refer to the Limited Warranty and Support Guide to contact Support for

 

replacement details.

 

 

Invalid system disk or

When drive activity stops, remove the disk and press the spacebar. The PC should

Non-System disk or disk error

start up.

message displays.

 

 

 

PC does not respond or turn off

Press and hold the On button until the PC turns off.

when the On button is pressed.

 

 

 

PC shuts down automatically.

The PC is in an exceedingly hot environment. Let it cool down.

 

Ensure PC air vents are not blocked and internal fan is running. Note that your PC may

 

not have an internal fan.

 

 

 

Refer to the Limited Warranty and Support Guide to contact Support for replacement

 

details. Note that your PC may not have an internal fan.

 

 

12PC Troubleshooting and Maintenance Guide

Image 16
Contents PC Troubleshooting and Maintenance Guide USA Table of Contents Iv PC Troubleshooting and Maintenance Guide Creating Data Backup Discs Running the Disk Cleanup ProgramScheduling Disk Cleanup to run automatically Removing Unused ProgramsChecking for Hard Disk Drive Errors Scan for and attempt recovery of bad sectorsRunning the Disk Defragmenter Program Understanding Hard Disk Drive SpaceRecommended Maintenance Schedule Daily WeeklyMonthly Quarterly seasonallySymptom Possible solution AudioSymptom VideoCD and DVD Drives Click Start and then My ComputerCD only to a CD-R or a CD-RW disc Display Monitor Hardware Installation Hard Disk DriveClick Performance and Maintenance Internet AccessClick Device Manager Double-clickPhone and Modem Options Click Printers and Other Hardware, if it is presentThen Pop-up Blocker Keyboard and Mouse Power Click the Pointer Options tabPerformance Symptom Possible solution MiscellaneousPage Printed
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