4You may need to install driver software for your camera. If so, Windows displays a message asking if you want to locate and install driver software. Insert the driver software CD, click Locate and install driver software, and then follow any onscreen instructions to install the software.
If the computer does not recognize the digital photo camera or the digital video camera:
1Click the Windows Start Button® 
on the taskbar, and then click Control Panel.
2Click System and Maintenance, and then click System.
3Click Device Manager.
4Click the plus sign (+) next to the camera port. If the name of the camera appears, the device is ready. If the name is not there, try the following:
Click Action, and then click Scan for hardware changes. Look in Device Manager for a new addition under the port.
Unplug the video camera transfer cable from the computer, and plug it into a different port. Look in Device Manager for a new addition under the port.