Warranty and License Information

COMPAQ PRESARIO DESKTOP PRODUCTS

To Our Valued Customer

Congratulations on your decision to purchase a Compaq Presario PC! During development, the Compaq Presario must pass extensive quality tests to meet the rigorous standards that have made Compaq famous for quality and reliability.

All Compaq Presarios go through a comprehensive quality test to ensure the PC is working correctly before it leaves our factory. In addition, we have placed a security seal on your PC to indicate that it has not been tampered with since it left our factory.

We know that expanding and upgrading are key benefits for all customers. We are proud to make this a key differentiator for our Compaq Presario and understand that you may wish to upgrade your PC to meet your specific needs.

Any hardware upgrades that you intend to do should only be done after you have completely set up your new Compaq Presario. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the Compaq Customer Support Center listed earlier in this Warranty and Support Guide, and a Compaq Customer Representative will assist you. This must be done first before attempting to upgrade your system.

By breaking the security seal on the back of the Compaq Presario, you are confirming that the Compaq Presario was working properly before you attempted to upgrade your system. Once the security seal has been broken, your Compaq Presario is then, to the extent allowed by local law, covered under the terms and conditions listed in the following pages.

Thank you for choosing the Compaq Presario. We hope you enjoy discovering the exciting things you can do with it!

Compaq Customer Support

Easy to reach. Easy to use. Award-winning Compaq Customer Support is our promise to help you get the most from your Compaq Presario. Whether with tools located on your PC, from information on the Web, by phone, or through your local retailer, you’ll find what you need.

Problems? Compaq Will Help

Your new Compaq Presario computer is built to work right now — and for many years to come. But it is a complex, powerful machine, and sometimes things go wrong. If that happens to your computer, Compaq is ready to help.

Getting Started

Follow the setup poster and the Getting Started Guide for help with setting up and using your PC.

Register Your PC

It is always best to register your PC. This allows for quicker help when you need it. You can register your PC on the Web at: http://register.hp.com

See What You Can Do

There’s lots of helpful information included with your Compaq Presario. First look at Help on your Windows® desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem.

Within the Help and Support Center, you can get the latest news from Compaq about your PC. Be sure to also check the updates from Compaq that are sent to your desktop from time to time.

Next, try a little surfing! The Compaq Web site has updated software, tips and tricks, answers for common problems, and other information. Go to the Support Web site listed earlier in this document and search for your Compaq Presario model.

Call Compaq Customer Support Center

Finally, if these steps don’t help, you can reach a real, knowledgeable person by calling the Compaq Customer Support Center in your area. Phone assistance to get you up and running is free for 30 days from the time you purchased your computer. After 30 days, there may be a charge, but the helpful support is still available.