HP SR1320CF (PJ747AV), SR1300CF (PJ745AV) manual Limited Warranty Period, Types of Warranty Service

Page 14

THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY/ REGION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

Limited Warranty Period

The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing.

Types of Warranty Service

To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use HP remote support solutions where applicable.

HP strongly encourages you to accept the use of, or to employ available support technologies provided by HP. If you choose not to deploy available remote support capabilities, you may incur additional costs due to increased support resource requirements. Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased.

On-site Warranty Service

Your HP Limited Warranty service may include on-site labor support to repair your hardware. HP provides on-site service during standard office hours. Standard office hours are typically 08.00 to 17.00, Monday through Friday, but may vary with local business practices. If your location is outside the customary service zone (typically 50km) response times may be longer or there may be additional charges. To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support

HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided by HP. You are also required to co-operate with HP in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must:

(a)have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential health or safety hazard to HP employees or subcontractors;

(c)subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information and systems determined necessary by HP to provide timely support; (d) ensure that all manufacturers labels (such as serial numbers) are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations.

If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost.

Carry-in Warranty Service

Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. In addition, you are responsible for insuring any product shipped or returned to an authorized service location and assume risk of loss during shipping.

14

Image 14
Contents Warranty Support Guide Contact Numbers Software SupportHard Disk Drive TroubleshootingDisplay Monitor Internet Access Keyboard and MouseRecovering From Software Problems PowerCreating Recovery CDs/DVDs Using Recovery CD-DVD Creator Application Recovery Using the Recovery Tools CDSystem Restore Starting System Recovery If the PC Is Not Responding System RecoveryStarting System Recovery If the PC Is Responding System Recovery Using Recovery DiscsStarting System Recovery Using Recovery Discs To Run System Recovery Program Using Recovery DiscsWarranty and License Information General Terms Hardware Limited WarrantyLegal Language And, if Necessary Get RepairLimitation of Liability ExclusionsExclusive Remedy Limited Warranty Period Types of Warranty ServiceTechSupport/Document.jsp?objectID=lpg50101 Service UpgradesOptions and Software Limited Warranties End-User License Agreement Contacting HPSoftware Technical Support Transfer Page Manufacturer’s Address Conforms to the following Product Specifications SafetyManufacturer’s Name Declares, that the products ProductEnergy Star Compliance Operating SpecificationsRegulatory and Safety Information Australia Telecom StatementLithium Battery Caution Laser Safety Statement Additional Safety InformationAC Power Safety Warning Class 1 LED ProductTV Antenna Connectors Protection Laser Product LabelPage Printed
Related manuals
Manual 1 pages 31.75 Kb Manual 50 pages 41.56 Kb Manual 102 pages 14.61 Kb Manual 14 pages 2.04 Kb