Keyboard and Mouse (continued)
Symptom | Problem | Solution |
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Optical mouse does not | The optical sensor uses the | Place the mouse on a mousepad or white sheet of paper. |
track cursor well. | pattern of the surface to |
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| track the position of the |
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| cursor. Reflective surfaces, |
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| grooved surfaces, glass, or |
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| other |
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| inhibit the ability of the |
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| sensor to track the cursor. |
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| Mouse sensor is dirty. | Wipe the light sensor lens on the bottom of the mouse with |
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| a |
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|
Mouse cursor moves | The wireless mouse moves | Adjust the mouse speed in Windows. |
too fast. | the cursor more quickly than |
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| a standard mouse. |
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Memory
Symptom | Problem | Solution | |
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|
| |
Insufficient memory | All memory in the PC is | Close all open programs, and then try desired task again. | |
message is displayed. | being used by open | Or |
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| programs, and memory is | Restart your PC: | |
| needed for a desired task. | ||
| 1 | Click the Start button. | |
|
| ||
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| 2 | Click Turn Off Computer. |
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| 3 | Select Restart. |
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Miscellaneous
Symptom | Problem | Solution |
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|
|
PC date and time | RTC | First, reset the date and time in your operating system by |
display is incorrect. | may need to be replaced. | using the Control Panel. If the problem persists, replace the |
| Battery life is approximately | battery. See the Upgrading and Servicing Guide for |
| instructions, or refer to the Warranty and Support Guide to | |
|
| contact Support for replacement details. |
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|
Printer has problems. | Printer will not print correctly or | If you encounter printer problems, refer to the documentation |
| at all. | that came with your printer. |
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Troubleshooting 75