Troubleshooting

■If you are working on a network, plug another computer with a different cable into the network connection. There may be a problem with the network plug or cable.

■If you recently added new hardware, remove the hardware and see if the computer functions properly.

■If you recently installed new software, uninstall the software and see if the computer functions properly.

■Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When booting the operating system, use “Last Known Configuration.”

■Refer to the comprehensive online technical support at www.hp.com/support.

■Refer to “Helpful Hints” in this guide for more general suggestions.

■Run the Restore Plus! CD to restore the original operating system and factory-installed software.

ÄCAUTION:drive. Running the Restore Plus! CD will erase all data on the hard

To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. Access HP Instant Support Professional Edition at: www.hp.com/go/ispe.

Access the Business Support Center (BSC) at www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly:

■Be in front of your computer when you call.

■Write down the computer serial number and product ID number, and the monitor serial number before calling.

■Spend time troubleshooting the problem with the service technician.

www.hp.com

Troubleshooting Guide

dx2200 specifications

The HP dx2200 is a reliable and cost-effective desktop solution designed primarily for small to medium-sized businesses. It is known for its performance, durability, and ability to handle a variety of tasks, making it an ideal choice for users who require a dependable computer for everyday use.

Equipped with an efficient AMD processor, the HP dx2200 delivers solid computing power, enabling users to run multiple applications simultaneously without significant slowdowns. The system offers various processor options, allowing businesses to choose the right balance between performance and budget. The AMD Athlon and Sempron processors deliver reliable performance for standard office applications, web browsing, and basic multimedia tasks.

The HP dx2200 supports a variety of memory options, accommodating up to 4 GB of DDR2 RAM. This capacity ensures smooth multitasking and enhances overall system responsiveness. It also includes integrated graphics, which is suitable for everyday tasks and light graphic applications, making it a versatile choice for office environments.

Storage is a key feature of the HP dx2200. Users can select from various hard drive capacities, commonly ranging from 80 GB to 500 GB. This flexibility allows businesses to tailor their storage needs according to their data requirements. The system also includes a standard DVD-ROM drive, providing convenient access to software installation and multimedia playback.

Connectivity is another important aspect of the HP dx2200, offering a range of ports and slots, including USB 2.0 ports, a VGA output for monitor connection, and built-in network capabilities. These features facilitate easy connection to peripherals such as printers, scanners, and external storage devices, enhancing the overall functionality of the system.

In terms of design, the HP dx2200 features a compact chassis, which is ideal for limited workspace. Its understated appearance also allows it to blend seamlessly into any office setting.

The HP dx2200 is designed with user-friendliness and manageability in mind. The system includes HP's tools for simplified maintenance and troubleshooting, making it easier for IT departments to manage their fleet of computers. Additionally, energy-efficient components contribute to reduced power consumption, aligning with sustainability goals that many organizations prioritize today.

Overall, the HP dx2200 stands out as a practical and economical desktop option that meets the needs of various business environments, combining reliable performance, expandability, and ease of use. It is an enduring choice for organizations looking to invest in efficient computing solutions without compromising on quality.