HP dx2200 manual Solving General Problems, Problem Cause Solution

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Troubleshooting

Solving General Problems

You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your HP authorized reseller or service provider.

Problem

Cause

 

Solution

 

 

 

Computer will not

Cables to the external

Ensure that cables connecting the

turn on.

power source are

computer to the external power source

 

unplugged.

are plugged in properly and the wall

 

 

outlet is active.

 

 

 

 

Voltage selector switch on

Select the proper AC voltage using the

 

the rear of the computer

slide switch.

 

chassis is not switched to

 

 

 

the correct voltage (115V

 

 

 

or 230V).

 

 

 

 

 

 

A defective PCI card has

Remove any expansion board that

 

been installed.

was just installed.

 

 

 

 

Drive data or power supply

Reseat drive data and power supply

 

cables may not be

cables.

 

properly connected.

 

 

 

 

 

 

 

The unit temperature was

1.

Unit is in an exceedingly hot

 

exceeded. The fan may be

 

environment. Let it cool down.

 

blocked.

2.

Ensure that computer air vents are

 

 

 

 

 

not blocked and the internal fan is

 

 

 

running.

 

 

3. Contact an HP authorized reseller

 

 

 

or service provider.

 

 

 

 

Computer appears

Software control of the

1.

Press and hold the power button

locked up and will not

power switch is not

 

for at least four seconds until the

turn off when the power

functional.

 

computer turns off.

button is pressed.

 

2.

Disconnect the power cord from

 

 

the electrical outlet.

Troubleshooting Guide

www.hp.com

5

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Contents Troubleshooting Guide Troubleshooting Guide Contents Troubleshooting Safety and Comfort Before You Call for Technical SupportTroubleshooting Run the Restore Plus! CD Helpful HintsTroubleshooting Solving General Problems Problem Cause SolutionStandby mode Troubleshooting Refer to Interpreting Diagnostic Solving Hardware Installation Problems Interpreting Diagnostic Lights Diagnostic Front Panel LEDs Diagnostic Front Panel LEDs Diagnostic Front Panel LEDs Contacting Customer Support Downloading HP Insight DiagnosticsRestoring the Software Click HP Insight Diagnostics Offline Edition
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dx2200 specifications

The HP dx2200 is a reliable and cost-effective desktop solution designed primarily for small to medium-sized businesses. It is known for its performance, durability, and ability to handle a variety of tasks, making it an ideal choice for users who require a dependable computer for everyday use.

Equipped with an efficient AMD processor, the HP dx2200 delivers solid computing power, enabling users to run multiple applications simultaneously without significant slowdowns. The system offers various processor options, allowing businesses to choose the right balance between performance and budget. The AMD Athlon and Sempron processors deliver reliable performance for standard office applications, web browsing, and basic multimedia tasks.

The HP dx2200 supports a variety of memory options, accommodating up to 4 GB of DDR2 RAM. This capacity ensures smooth multitasking and enhances overall system responsiveness. It also includes integrated graphics, which is suitable for everyday tasks and light graphic applications, making it a versatile choice for office environments.

Storage is a key feature of the HP dx2200. Users can select from various hard drive capacities, commonly ranging from 80 GB to 500 GB. This flexibility allows businesses to tailor their storage needs according to their data requirements. The system also includes a standard DVD-ROM drive, providing convenient access to software installation and multimedia playback.

Connectivity is another important aspect of the HP dx2200, offering a range of ports and slots, including USB 2.0 ports, a VGA output for monitor connection, and built-in network capabilities. These features facilitate easy connection to peripherals such as printers, scanners, and external storage devices, enhancing the overall functionality of the system.

In terms of design, the HP dx2200 features a compact chassis, which is ideal for limited workspace. Its understated appearance also allows it to blend seamlessly into any office setting.

The HP dx2200 is designed with user-friendliness and manageability in mind. The system includes HP's tools for simplified maintenance and troubleshooting, making it easier for IT departments to manage their fleet of computers. Additionally, energy-efficient components contribute to reduced power consumption, aligning with sustainability goals that many organizations prioritize today.

Overall, the HP dx2200 stands out as a practical and economical desktop option that meets the needs of various business environments, combining reliable performance, expandability, and ease of use. It is an enduring choice for organizations looking to invest in efficient computing solutions without compromising on quality.