Helpful Hints

Access the Business Support Center (BSC) at http://www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly:

●Be in front of your computer when you call.

●Write down the computer serial number and product ID number, and the monitor serial number before calling.

●Spend time troubleshooting the problem with the service technician.

●Remove any hardware that was recently added to your system.

●Remove any software that was recently installed.

●Restore the system from the Recovery Disc Set that you created or restore the system to its original factory condition in HP Backup and Recovery Manager.

CAUTION: Restoring the system will erase all data on the hard drive. Be sure to back up all data files before running the restore process.

NOTE: For sales information and warranty upgrades (HP Care Pack), call your local authorized service provider or dealer.

If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before taking further action:

●Check that the computer and monitor are plugged into a working electrical outlet.

●Check to see that the voltage select switch (some models) is set to the appropriate voltage for your region (115V or 230V).

●Check to see that the computer is turned on and the green power light is on.

●Check to see that the monitor is turned on and the green monitor light is on.

●Check the Power LED on the front of the computer to see if it is flashing. The flashing lights are error codes that will help you diagnose the problem. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

on page 19 in this guide for details.

●Turn up the brightness and contrast controls of the monitor if the monitor is dim.

●Press and hold any key. If the system beeps, then the keyboard should be operating correctly.

●Check all cable connections for loose connections or incorrect connections.

●Wake the computer by pressing any key on the keyboard or pressing the power button. If the system remains in suspend mode, shut down the computer by pressing and holding the power button for at least four seconds. Then press

Helpful Hints

dc5800 specifications

The HP dc5800 is a compact desktop PC that has gained popularity in the business and educational sectors due to its solid build, affordability, and reliability. Introduced as part of HP’s dc series, it is designed to meet the demands of everyday computing tasks while offering enough power to handle more intensive applications when needed.

One of the standout features of the HP dc5800 is its sleek and functional design. With its small form factor, the dc5800 can easily fit into limited office spaces, providing flexibility for various workspace configurations. The chassis is built for easy accessibility, allowing users to upgrade components without hassle.

The dc5800 is powered by an Intel Core 2 Duo processor, which delivers excellent performance for multitasking and productivity applications. This dual-core architecture allows the system to efficiently handle everyday tasks such as word processing, spreadsheet management, and internet browsing. The pc supports a range of memory configurations, with up to 8GB of DDR2 RAM, ensuring smooth operation even when running multiple applications concurrently.

In terms of storage, the HP dc5800 offers a variety of hard drive options, ranging from traditional hard disk drives (HDDs) to faster solid-state drives (SSDs). This gives users the flexibility to choose based on their performance needs and budget. The system also includes multiple USB ports, an integrated audio solution, and network capability, making it well-suited for a connected office environment.

The onboard graphics solution provides adequate performance for standard business applications and light multimedia use, while the option to add discrete graphics cards allows for enhanced visual performance when required.

Another notable characteristic is the dc5800's energy efficiency. Designed with compliance to Energy Star standards, it consumes less power compared to older models, contributing to lower operational costs and a reduced carbon footprint.

Finally, HP offers a suite of security features, including a user password and the ability to disable USB ports to prevent data leaks, making the dc5800 a suitable choice for organizations that prioritize data security.

In summary, the HP dc5800 is a reliable, efficient, and compact desktop that combines essential features and technologies to support a variety of business and educational applications. Its performance, scalability, and energy efficiency make it a worthwhile investment for those looking for a dependable computing solution.