HP dc5800 Solving General Problems, Computer date and time display is incorrect Cause Solution

Page 21

Table 1 Solving General Problems

Computer appears locked up and will not turn off when the power button is pressed.

Cause

Solution

 

 

Software control of the power switch is not functional.

1.Press and hold the power button for at least four seconds until the computer turns off.

2.Disconnect the power cord from the electrical outlet.

Computer will not respond to USB keyboard or mouse.

Cause

Solution

 

 

Computer is in standby mode.

To resume from standby mode, press the power button or press any key.

CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

System has locked up.

Restart computer.

 

 

Computer date and time display is incorrect.

Cause

Solution

 

 

RTC (real-time clock) battery may need to be replaced.

NOTE: Connecting the computer to a live AC outlet prolongs the life of the RTC battery.

First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

Cursor will not move using the arrow keys on the keypad.

Cause

Solution

 

 

The Num Lock key may be on.

Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup.

Basic Troubleshooting

13

Image 21
Contents Page Page Quick Setup & Getting Started Page About This Book Accessing User Guides and HP Insight DiagnosticsIv About This Book Table of contents Page Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers HP Backup and Recovery ManagerProtecting the Software Customizing the Monitor DisplayAccessing HP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Test Tab Select the Test Mode Interactive or Unattended Status TabLog Tab Saving and Printing Information in HP Insight Diagnostics Help TabSelect Save to the floppy or Save to USB key Click HP Insight Diagnostics Offline Edition Downloading the Latest Version of HP Insight DiagnosticsTurning Off the Computer Click the Software & Driver Downloads linkAccessing the User Guides Select Start All Programs HP Safety and Comfort GuideFinding More Information Before You Call for Technical Support Helpful Hints Solving General Problems Basic TroubleshootingComputer date and time display is incorrect Cause Solution Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Lower the display resolution for the current Solving Hardware Installation Problems Computer will not start Cause Solution Solving Hardware Installation ProblemsOnce bad card is identified, remove Basic Troubleshooting
Related manuals
Manual 69 pages 9.05 Kb Manual 70 pages 23.15 Kb Manual 4 pages 56.15 Kb Manual 62 pages 26.82 Kb

dc5800 specifications

The HP dc5800 is a compact desktop PC that has gained popularity in the business and educational sectors due to its solid build, affordability, and reliability. Introduced as part of HP’s dc series, it is designed to meet the demands of everyday computing tasks while offering enough power to handle more intensive applications when needed.

One of the standout features of the HP dc5800 is its sleek and functional design. With its small form factor, the dc5800 can easily fit into limited office spaces, providing flexibility for various workspace configurations. The chassis is built for easy accessibility, allowing users to upgrade components without hassle.

The dc5800 is powered by an Intel Core 2 Duo processor, which delivers excellent performance for multitasking and productivity applications. This dual-core architecture allows the system to efficiently handle everyday tasks such as word processing, spreadsheet management, and internet browsing. The pc supports a range of memory configurations, with up to 8GB of DDR2 RAM, ensuring smooth operation even when running multiple applications concurrently.

In terms of storage, the HP dc5800 offers a variety of hard drive options, ranging from traditional hard disk drives (HDDs) to faster solid-state drives (SSDs). This gives users the flexibility to choose based on their performance needs and budget. The system also includes multiple USB ports, an integrated audio solution, and network capability, making it well-suited for a connected office environment.

The onboard graphics solution provides adequate performance for standard business applications and light multimedia use, while the option to add discrete graphics cards allows for enhanced visual performance when required.

Another notable characteristic is the dc5800's energy efficiency. Designed with compliance to Energy Star standards, it consumes less power compared to older models, contributing to lower operational costs and a reduced carbon footprint.

Finally, HP offers a suite of security features, including a user password and the ability to disable USB ports to prevent data leaks, making the dc5800 a suitable choice for organizations that prioritize data security.

In summary, the HP dc5800 is a reliable, efficient, and compact desktop that combines essential features and technologies to support a variety of business and educational applications. Its performance, scalability, and energy efficiency make it a worthwhile investment for those looking for a dependable computing solution.