HP dc5800 manual Basic Troubleshooting, Solving General Problems

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the power button again to restart the computer. If the system will not shut down, unplug the power cord, wait a few seconds, then plug it in again. The computer will restart if automatic start on power loss is set in Computer Setup. If it does not restart, press the power button to start the computer.

Reconfigure your computer after installing a non–plug and play expansion board or other option. See Solving Hardware Installation Problems

on page 16 for instructions.

Be sure that all the needed device drivers have been installed. For example, if you are using a printer, you need a driver for that model printer.

Remove all bootable media (diskette, CD, or USB device) from the system before turning it on.

If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on the system.

If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must be plugged into the monitor connector on the source selected as the primary VGA adapter. During boot, the other monitor connectors are disabled and if the monitor is connected into these ports, the monitor will not function. You can select which source will be the default VGA source in Computer Setup.

CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Basic Troubleshooting

This section concentrates on problems that you might encounter during the initial set up process. A comprehensive Troubleshooting Guide is available on the hard drive and under the reference library at http://www.hp.com/support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter.

Solving General Problems

You may be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an authorized dealer or reseller.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

12 Quick Setup & Getting Started

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Contents Page Page Quick Setup & Getting Started Page Accessing User Guides and HP Insight Diagnostics About This BookIv About This Book Table of contents Page Downloading Microsoft Windows Updates Installing and Customizing the SoftwareInstalling the Operating System HP Backup and Recovery Manager Installing or Upgrading Device DriversProtecting the Software Customizing the Monitor DisplayHP Insight Diagnostics Accessing HP Insight DiagnosticsSurvey Tab Test Tab Log Tab Select the Test Mode Interactive or UnattendedStatus Tab Select Save to the floppy or Save to USB key Saving and Printing Information in HP Insight DiagnosticsHelp Tab Downloading the Latest Version of HP Insight Diagnostics Click HP Insight Diagnostics Offline EditionTurning Off the Computer Click the Software & Driver Downloads linkFinding More Information Accessing the User GuidesSelect Start All Programs HP Safety and Comfort Guide Before You Call for Technical Support Helpful Hints Basic Troubleshooting Solving General ProblemsSolving General Problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Lower the display resolution for the current Solving Hardware Installation Problems Solving Hardware Installation Problems Computer will not start Cause SolutionOnce bad card is identified, remove Basic Troubleshooting
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dc5800 specifications

The HP dc5800 is a compact desktop PC that has gained popularity in the business and educational sectors due to its solid build, affordability, and reliability. Introduced as part of HP’s dc series, it is designed to meet the demands of everyday computing tasks while offering enough power to handle more intensive applications when needed.

One of the standout features of the HP dc5800 is its sleek and functional design. With its small form factor, the dc5800 can easily fit into limited office spaces, providing flexibility for various workspace configurations. The chassis is built for easy accessibility, allowing users to upgrade components without hassle.

The dc5800 is powered by an Intel Core 2 Duo processor, which delivers excellent performance for multitasking and productivity applications. This dual-core architecture allows the system to efficiently handle everyday tasks such as word processing, spreadsheet management, and internet browsing. The pc supports a range of memory configurations, with up to 8GB of DDR2 RAM, ensuring smooth operation even when running multiple applications concurrently.

In terms of storage, the HP dc5800 offers a variety of hard drive options, ranging from traditional hard disk drives (HDDs) to faster solid-state drives (SSDs). This gives users the flexibility to choose based on their performance needs and budget. The system also includes multiple USB ports, an integrated audio solution, and network capability, making it well-suited for a connected office environment.

The onboard graphics solution provides adequate performance for standard business applications and light multimedia use, while the option to add discrete graphics cards allows for enhanced visual performance when required.

Another notable characteristic is the dc5800's energy efficiency. Designed with compliance to Energy Star standards, it consumes less power compared to older models, contributing to lower operational costs and a reduced carbon footprint.

Finally, HP offers a suite of security features, including a user password and the ability to disable USB ports to prevent data leaks, making the dc5800 a suitable choice for organizations that prioritize data security.

In summary, the HP dc5800 is a reliable, efficient, and compact desktop that combines essential features and technologies to support a variety of business and educational applications. Its performance, scalability, and energy efficiency make it a worthwhile investment for those looking for a dependable computing solution.