Protect Your Investment

Protect your investment by purchasing an HP Care Pack. Allow HP Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the care pack within the first two years after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to an HP support representative.

For more information visit:

http://www.hp.com/go/totalcare (U.S. only)

or call:

1-866-234-1377

http://www.hp.ca/totalcare (Canada only)

or call:

1-877-231-4351

Or log on:

Connect with HP users just like you to share advice and read up on the latest support topics.

http://www.hp.com/support/consumer-forum (US and Canada)

Understanding Hard Disk Drive Space

The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows® operating system preinstalled may appear to be smaller than what is stated in the product specifications, in the documentation, or on the box. Hard disk drives are described and advertised by manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such as FDISK, use the binary (base 2) numbering system.

In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to 1,000,000,000 bytes. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of the different measuring systems, you may see a difference between the size reported by Microsoft Windows and the size advertised. The storage capacity of the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it shows information about one partition on the hard disk drive at a time. One of the partitions contains the system recovery information.

Note About Systems Configured with 4GB of Memory

For computers with a 32-bit operating system, all memory above 3GB may not be available because of system resource requirements.

This limitation is not limited to HP and Compaq systems. The memory above 3GB is used for system resources.