Hardware Warranty, General, Service Provided

HP 21” Color Monitor User’s Guide

Hardware Warranty

PART I - HP General Hardware Warranty

General

This HP Monitor Hardware Warranty Statement gives you, the customer, express warranty rights from HP, the manufacturer.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO, YOUR AUTHORIZED HP DEALER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.

Warranty repair or replacement.

Model	Warranty Period	Service Provided

P4819A	3 years international limited	Rest of Aisa Pacific: 3 years parts and	A
	Hardware Warranty	labor on-site service for first year, and
		return to HP repair or authorized service
		center for the following 2 years

		USA and Canada: 3 years on-site next	F
		second business day exchange

		Europe: 3 years parts and labor next	E
		business day exchange

	1 year	Japan: 1 year parts and labor return to	D
		bench

Hewlett-Packard (HP) warrants this monitor hardware product, or accessory against defects in materials and workmanship for the applicable warranty period stated above, commencing from the date of delivery of the product to the end-user customer.

HP does not warrant that the HP hardware will operate uninterrupted or error free.

If, during the product warranty period, HP is unable, within a reasonable time, to repair or replace your product to the condition as warranted, you will be entitled to a refund (in the amount of the product purchase price) upon prompt return of the product to your authorized HP dealer or other HP designate. Unless otherwise stated or agreed upon in writing with HP, all hardware components must be returned for refund with the entire system process unit. HP software is covered by the HP Software Product Limited Warranty located in your HP product manual. Unless otherwise stated, and to the extent permitted by local law, hardware products may contain remanufactured parts (equivalent to new in performance) or parts which may have been subject to prior incidental use. HP may repair or replace

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HP 21” Color Monitor User’s Guide