HP LE1901wi, LE1911I manual Troubleshooting, Solving Common Problems

Page 40

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power cord.

 

 

 

 

Power switch on front panel of the

Press the front panel power button.

 

monitor is turned off.

 

 

 

 

 

Video cable is improperly

Connect the video cable properly. Refer to Chapter 3,

 

connected.

Setting Up the Monitor on page 5 for more information.

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse to

 

 

inactivate the screen blanking utility.

 

 

 

Screen image appears

The computer’s graphics card

Set the computer’s display resolution to the same mode as

distorted; text is fuzzy or

resolution is set lower or higher than

the monitor’s recommended native screen resolution to

blurred; image quality is

the monitor’s native resolution.

provide the best picture quality.

degraded.

 

 

 

 

 

Image appears blurred,

Brightness and contrast are too low.

Press the −(Minus) button on the front panel. If this does

indistinct, or too dark.

 

not correct the image, press the Menu button to open the

 

 

OSD Menu, and adjust the brightness and contrast scales

 

 

as needed.

 

 

 

Image is not centered

Position may need adjustment.

Press the Menu button to access the OSD menu. Select

 

 

Image Control/Horizontal Position or Vertical Position to

 

 

adjust the horizontal or vertical position of the image.

 

 

 

Check Video Cable is

Monitor video cable is

Connect the VGA signal cable from the computer to the

displayed on screen.

disconnected.

VGA connector on the monitor. Be sure that the computer

 

 

power is off while connecting the video cable.

 

 

 

Input Signal Out of Range.

Video resolution and/or refresh rate

Restart the computer and enter Safe Mode. Change the

Change Settings to 1280 x are set higher than what the monitor

settings to a supported setting (see Recognizing Preset

1024 @ 60Hz (19” 4:3

supports.

Display Resolutions on page 38). Restart the computer

models) OR Input Signal

 

so that the new settings take effect.

Out of Range. Change

 

 

Settings to 1440 x 900 @ 60Hz (19” wide panel models) is displayed on screen.

32 Appendix A Troubleshooting

ENWW

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Contents HP LE1901wi, L1910i, and LE1911i LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD Monitors with Integrated Work CenterEnww Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Installing the Monitor on the StandEnww Installing an HP Ultra-slim Desktop Usdt on the Stand 4Removing the Computer Mounting BracketEnww 8Installing the Port Cover Enww Installing an HP Thin Client on the Stand 12Removing the HP Logo PanelEnww 16Installing the Power Supply Enww Adjusting the Monitor 20Adjusting the Height Turning on the MonitorRemoving the Computer from the Stand 21Removing the Computer from the Stand Usdt Computer ShownRemoving the Monitor from the Stand Monitor Mounting AlternativesLocating the Rating Labels 23Locating the Rating LabelsOperating the Monitor Software and UtilitiesInformation File Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesDownloading from the Worldwide Web Adjusting the Monitor Settings Using the On-Screen Display MenuFront Panel Controls 1Monitor Front Panel ControlsOSD Menu Selections 2OSD Main MenuImage technology industry Screen each time the OSD Main Menu is accessed. Select Adjusting Screen Quality Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode 3HP Display LiteSaver Configuration Options Installing the HP Display LiteSaver SoftwareHP Display LiteSaver Changing the Color Temperature SRGB SupportInstalling the sRGB ICM File for Microsoft Windows Vista Troubleshooting Solving Common ProblemsSolving Common Problems Online Technical Support Preparing to Call Technical Support Table B-1LE1901wi Specifications Technical SpecificationsLE1901wi Model Table B-2L1910i Specifications L1910i ModelTable B-3LE1911i Specifications LE1911i ModelRecognizing Preset Display Resolutions Table B-4Factory Preset ModesTable B-5Factory Preset Modes LE1901wi ModelEnergy Saver Feature Table B-6Factory Preset ModesEntering User Modes LE1911i ModelEnww Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Qualification Product Environmental NoticesMaterials Disposal Product Environmental Notices Turkey EEE Regulation LCD Monitor Quality and Pixel Policy
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LE1911I, LE1901wi specifications

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