HP L919g manual Troubleshooting, Solving Common Problems

Page 39

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power cord.

 

disconnected.

 

Power switch on front panel of the monitor is turned off.

Press the front panel power button.

 

Video cable is

Connect the video cable

 

improperly connected.

properly. Refer to Chapter 3,

 

 

Setting Up the Monitor, for

 

 

more information.

 

 

 

 

Screen blanking utility is

Press any key on the

 

active.

keyboard or move the

 

 

mouse to inactivate the

 

 

screen blanking utility.

 

 

 

Image appears

Brightness and contrast

Press the Auto/Set button on

blurred, indistinct, or

are too low.

the front panel. If this does

too dark.

 

not correct the image, press

 

 

the Menu button to open the

 

 

OSD Menu, and adjust the

 

 

brightness and contrast

 

 

scales as needed.

 

 

 

User Guide

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Image 39
Contents Document Part Number HP L717g 17 HP L919g 19 Flat Panel MonitorsPage Contents Troubleshooting LCD Monitor Quality and Pixel Policy Contents L717g Model Product FeaturesL919g Model Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Shipping the Monitor Cleaning the MonitorSafety and Maintenance Guidelines Installing the Stand Base Setting Up the MonitorRemoving the Stand Base Selecting the Signal Connectors and Cables Connecting the Monitor Setting Up the Monitor Setting Up the Monitor Tilting the Monitor Swiveling the Monitor Setting Up the Monitor Mounting the Monitor Locating the Rating Labels Operating the Monitor Software and UtilitiesInformation File Installing the .INF and .ICM Files Installing from the CDImage Color Matching File Downloading from the Worldwide Web Control Function Front Panel ControlsMode Best display mode is Inch monitor Power Indicator Adjusting the Screen Image Using the On-Screen DisplayMain Menu Sub Menu Reference = Indicates adjustable Operating the Monitor Main Menu Sub menu Description Selecting and Adjusting OSD MenusPosition Immediately Optimizing Digital Conversion Identifying Monitor ConditionsHP Display LiteSaver Installing the HP Display LiteSaver SoftwareConfigure Options Function Stores the current settings Operating the Monitor Solving Common Problems TroubleshootingTroubleshooting Display Off time has Using the Worldwide Web Preparing to call Technical Support Troubleshooting Technical Specifications L717g SpecificationsL717g Flat Panel Monitor DDC 2B L717g Specifications L919g Flat Panel Monitor L919g SpecificationsTechnical Specifications Factory Preset Display Modes Recognizing Preset Display ResolutionsEntering User Modes Energy Saver FeatureMode LED Color Power Light IndicatorsFederal Communications Commission Notice Agency Regulatory NoticesCables ModificationsMaterials Disposal Canadian NoticeAvis Canadien Energy Star Compliance Power Cord Set Requirements Agency Regulatory Notices LCD Monitor Quality and Pixel Policy LCD Monitor Quality and Pixel Policy