HP LE2001WL, LE1851WT, LE2001WM Online Technical Support Preparing to Call Technical Support

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Problem	Possible Cause	Solution

OSD Lockout is displayed.	The monitor's OSD Lockout	Press and hold the Menu button for 10 seconds to
	function is enabled.	disable the OSD Lockout function.

Power Button Lockout is	The monitor's Power Button	Press and hold the power button for 10 seconds to
displayed.	Lockout function is enabled.	unlock the power button function.

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

30 Appendix A Troubleshooting

ENWW

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Contents User Guide Fourth Edition December Document Part Number About This Guide About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD MonitorsMaintenance Guidelines Safety and Maintenance GuidelinesImportant Safety Information Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Attaching the Monitor BaseRear Components 2LE2001wm Rear ComponentsConnecting the Cables LE1851w, LE1851wl, LE2001w, and LE2001wl ModelsLE1851wt Model Connecting for MultiSeat Computing LE2001wm Model Mounting the Monitor Panel Adjusting the MonitorTurning on the Monitor 8Removing the Pedestal Base Setting Up the Monitor Mounting the Monitor Panel Enww Locating the Rating Labels 12Locating the Rating LabelsInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function Downloading from the Worldwide WebEnww Front Panel Controls Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections OSD Menu Monitor Status DVI Optimizing Image Performance Using the HP Display Assistant Utility 3Horizontal or Vertical Position AdjustmentIdentifying Monitor Conditions Sleep Timer Mode SRGB Support Changing the Color TemperatureInstalling the sRGB ICM File for Microsoft Windows Vista Installing the sRGB ICM File for Microsoft Windows Click Change display settings Click Advanced settingsTroubleshooting Solving Common ProblemsOnline Technical Support Preparing to Call Technical Support LE1851w, LE1851wl, and LE1851wt Models Technical SpecificationsTable B-1LE1851w, LE1851wl, and LE1851wt Specifications Table B-2LE2001w and LE2001wl Specifications LE2001w and LE2001wl ModelsTable B-3LE2001wm Specifications LE2001wm ModelTable B-5Factory Preset Modes Recognizing Preset Display ResolutionsTable B-4Factory Preset Modes LE1851w, LE1851wl, and LE1851wt ModelsEnergy Saver Feature Entering User ModesModifications Agency Regulatory NoticesFederal Communications Commission Notice CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien Japanese Notice Korean Notice Power Cord Set Requirements German Ergonomics NoticeEnergy Star Qualification Japanese Power Cord RequirementsProduct Environmental Notices Materials Disposal Turkey EEE Regulation LCD Monitor Quality and Pixel Policy