HP L2245WG manual Appendix a Troubleshooting

Page 44

Problem

Possible Cause

Solution

 

 

 

OR Input Signal Out of Range.

 

 

Change settings to 1920 x 1200 @ 60

 

 

Hz (24-inch wide panel models) is

 

 

displayed on screen.

 

 

 

 

 

HP Display LiteSaver doesn't turn off

The Activity Extension time

The default Activity Extension value is set to 10

the monitor screen.

has not elapsed.

minutes. The HP Display LiteSaver will wait to detect

 

 

no input or movement from the keyboard or mouse

 

 

for 10 consecutive minutes after the Display Off time

 

 

has passed, before the monitor enters into low-

 

 

power mode. For example, if the Display Off time is

 

 

set to 5 minutes from the current time and the Activity

 

 

Extension is set to 10 minutes, the HP Display

 

 

LiteSaver will not actually turn off the display until 10

 

 

minutes of inactivity has elapsed, even though the

 

 

Display Off time is 5 minutes from now.

 

 

 

 

The HP Display LiteSaver may

Confirm that the HP Display LiteSaver is compatible

 

not be compatible with the

with the system.

 

computer system. Some

1. Right-click on the HP Display LiteSaver icon in

 

notebook computers are not

 

compatible and the monitor

the system tray.

 

power can not be controlled.

2. Select Power Off Display from the menu.

 

 

 

 

The monitor screen should turn off if the system is

 

 

compatible. To turn the monitor back on, wait 5

 

 

seconds and move the mouse.

 

 

NOTE: If the monitor did not turn off, then the

 

 

computer graphics driver is not compatible with the

 

 

HP Display LiteSaver software.

 

 

 

The monitor is off but it did not seem to

The monitor's power saving

Check the monitor's OSD menu setting for power

enter into a low-power sleep mode.

control is disabled.

saving enable/disable controls. The control should

 

 

be set to enable to allow the monitor to enter into low-

 

 

power modes.

 

 

 

OSD Lockout is displayed.

The monitor's OSD Lockout

Press and hold the Menu button for 10 seconds to

 

function is enabled.

disable the OSD Lockout function.

 

 

 

Power Button Lockout is displayed.

The monitor's Power Button

Press and hold the power button for 10 seconds to

 

Lockout function is enabled.

unlock the power button function.

 

 

 

36 Appendix A Troubleshooting

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Contents User Guide Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD MonitorsPage Safety and Maintenance Guidelines Important Safety InformationShipping the Monitor Maintenance GuidelinesCleaning the Monitor Setting Up the Monitor Unfolding the Double-Hinged Monitor Pedestal Base3Unfolding the Monitor Pedestal Base Setting Up the Monitor Unfolding the Single-Hinged Monitor Pedestal BaseRear Components Component FunctionDVI 7Using the Cable Management Feature Double-Hinged Base Cable ManagementConnecting the Cables Page Adjusting the Monitor 10Connecting the Power Cable13Adjusting the Height Adjusting the Monitor Turning on the Monitor 14Pivoting the MonitorConnecting USB Devices Using the Accessory RailsRemoving the Monitor Pedestal Base Mounting the Monitor Page Page 22Locating the Rating Labels Setting Up the Monitor Locating the Rating LabelsOperating the Monitor Software and UtilitiesInformation File Image Color Matching FileInstalling the .INF and .ICM Files Using the Auto-Adjustment FunctionInstalling from the CD Downloading from the Worldwide WebPage Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Depending on monitor model, factory default is On or Digital DVI Selects DVI input Using the HP Display Assistant Utility Optimizing Digital ConversionIdentifying Monitor Conditions Sleep Timer Mode Installing the HP Display LiteSaver Software 3HP Display LiteSaver Configuration OptionsHP Display LiteSaver SRGB SupportChanging the Color Temperature Installing the sRGB ICM File for Microsoft Windows VistaTroubleshooting Solving Common ProblemsAppendix a Troubleshooting Using the Worldwide Web Preparing to Call Technical Support L1750 Model Technical SpecificationsTable B-1L1750 Specifications Table B-2L1950/L1950g Specifications L1950/L1950g ModelTable B-3L1710 Specifications L1710 ModelTable B-4L1910 Specifications L1910 ModelTable B-5L1908w Specifications L1908w ModelTable B-6L1908wm Specifications L1908wm ModelTable B-7L1945w Specifications L1945w ModelTable B-8L1945wv Specifications L1945wv ModelTable B-9L2208w Specifications L2208w ModelTable B-10L2245w/L2245wg Specifications L2245w/L2245wg ModelTable B-11L2445w Specifications L2445w ModelRecognizing Preset Display Resolutions Table B-12Factory Preset ModesTable B-13Factory Preset Modes L1750, L1950/L1950g, L1710, and L1910 ModelsTable B-14Factory Preset Modes L2208w and L2245w/L2245wg ModelsTable B-15Factory Preset Modes L2445w ModelEnergy Saver Feature Entering User ModesAgency Regulatory Notices Federal Communications Commission NoticeModifications CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Materials Disposal Product Environmental NoticesEnergy Star Compliance Chemical Substances Restriction of Hazardous Substances RoHS 11363-2006 LCD Monitor Quality and Pixel Policy