Technical Support FAQs (Frequently Asked Questions) (continued)
Problem & Question | Possible Solutions |
|
|
Missing one of the primary colors (red, | • Inspect the monitor’s video cable and make sure that none of the |
green, or blue). | pins are bent. |
| • Make sure the monitor’s video cable is properly connected to the |
| computer. |
|
|
Screen image is not centered or sized | • Adjust horizontal and vertical screen position. |
properly. | • For VGA input, the |
|
|
Picture has color defects (white does | • Adjust RGB color or select color temperature. |
not look white). |
|
|
|
Unable to set the monitor to the optimal | • Make sure that the graphics card supports the optimal |
resolution. | resolution (1680 x 1050). |
| • Make sure that the latest supported driver is installed for the |
| graphics card. For HP and Compaq systems, you can download |
| the latest graphics driver for your system from: |
| http://www.hp.com/support |
| For other systems, refer to the Web site for your graphics card. |
|
|
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