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Linksys WIP330 manual Frequently Asked Questions, Wireless-G IP Phone, Appendix A Troubleshooting

Models: WIP330

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Wireless-G IP Phone

Frequently Asked Questions

Can I make calls if my Internet connection is down?

No. Your high-speed Internet connection must be active when you make Internet phone calls.

Can I use the IP Phone to make a call and browse the Internet at the same time?

No. The IP Phone supports either calling or web browsing, not both at the same time. However, you can receive a call while web browsing with the IP Phone. Also, you can make calls with the IP Phone while browsing the Internet on your computer. Please note that your web browsing may affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your Internet connection.

Can I receive calls while my network is down?

You cannot directly receive calls while your network is down. However, your Internet phone service account may allow you to forward calls to a different telephone number, such as a cellular phone number. For more information, visit the website of your Internet phone service provider.

66	Appendix A: Troubleshooting
	Frequently Asked Questions

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Linksys WIP330 manual Frequently Asked Questions, Wireless-G IP Phone, Can I make calls if my Internet connection is down?

Contents

IP Phone Wireless- GUser Guide VoicePage Copyright and Trademarks How to Use this GuideWireless-G IP Phone Wireless-G IP Phone Table of Contents List of Figures Figure 4-13 Enter Name Figure 4-65 Edit Download URL What’s in This User Guide? Chapter 1 IntroductionWelcome Wireless-G IP PhoneWireless-G IP Phone Chapter 2 Getting to Know the Wireless-G IP PhoneWireless-G IP Phone Chapter 2 Getting to Know the Wireless-G IP PhoneThe Bottom Panel Chapter 2 Getting to Know the Wireless-G IP PhoneIcon The Front and Side PanelsWireless-G IP Phone Button Nametwo seconds to power the IP Wireless-G IP PhoneChapter 2 Getting to Know the Wireless-G IP Phone star key to switch betweenChapter 2 Getting to Know the Wireless-G IP Phone The Back PanelWireless-G IP Phone The Back PanelOverview Chapter 3 Installing and Using the Wireless-G IP PhoneInserting the Battery into the Wireless-G IP Phone Wireless-G IP PhonePowering on the Wireless-G IP Phone Wireless-G IP Phone3. The power LED will flash, alternating between blue and purple. For the initial charge, allow the battery to charge for at least 10 hours, so the battery will have a full charge, which is indicated by a solidly lit power LED. This maximizes battery performance and life Wireless-G IP PhoneNavigating the Wireless-G IP Phone Navigating the Wireless-G IP PhoneWireless-G IP Phone Figure 3-5 Symbol Selection Proceed to “Setting up the Wireless-G IP Phone.”Wireless-G IP Phone Chapter 3 Installing and Using the Wireless-G IP PhoneSetting up the Wireless-G IP Phone Wireless-G IP PhoneWireless-G IP Phone Select ExitChapter 3 Installing and Using the Wireless-G IP Phone Wireless-G IP PhoneFigure 3-13 Select SIP Settings Setting up the Wireless-G IP PhoneWireless-G IP Phone Figure 3-14 Edit Proxy IP Figure 3-15 Save Proxy IPWireless-G IP Phone 10. Scroll down to Proxy Port, and select EditWireless-G IP Phone 14. Scroll down to Register Proxy Port, and select EditWireless-G IP Phone 18. Scroll down to Outbound Proxy Port, and select EditWireless-G IP Phone 22. Scroll down to Phone Number, and select Edit27. Enter the Password, and then press the center selection key Wireless-G IP Phone26. Scroll down to Password, and select Edit 28. On the SIP Settings screen, select ReturnWireless-G IP Phone 29. On the main menu, select Return Figure 3-26 Return toChapter 3 Installing and Using the Wireless-G IP Phone Using the Wireless-G IP PhoneWireless-G IP Phone Using the Wireless-G IP PhoneKeyguard Wireless-G IP PhoneSecond Incoming Call VoicemailUsing the Wireless-G IP Phone Wireless-G IP PhoneChapter 3 Installing and Using the Wireless-G IP Phone Wireless-G IP Phone Chapter 4 Configuring the Wireless-G IP PhoneInstructions for Configuring the Wireless-G IP Phone Chapter Wireless-G IP PhoneFigure 4-2 Symbol Selection Instructions forBattery Strength Status InformationWireless Signal Strength Wireless-G IP PhoneWireless-G IP Phone Settings of the Wireless-G IP PhoneWireless Network Name Internet Phone NumberMissed Wireless-G IP PhoneCall Log Wireless-G IP Phone ReceivedWireless-G IP Phone DialedPhone Book Wireless-G IP PhoneSettings of the Wireless-G IP Phone OptionSettings of the Wireless-G IP Phone Wireless-G IP PhoneChapter 4 Configuring the Wireless-G IP Phone Figure 4-12 Add Person Figure 4-13 Enter NameDHCP Network SettingsWireless-G IP Phone Fixed IP Wireless-G IP PhoneSettings - Fixed IP Figure 4-16 NetworkWireless-G IP Phone WirelessSet Wi-Fi Wireless-G IP Phone WEP SecurityWireless-G IP Phone Connection to a Default HotspotFigure 4-28 Detect Wireless-G IP PhoneFigure 4-29 Connecting HotspotProfiles Wireless-G IP Phonessid service set identifier your wireless network’s name Proceed to the section for the Authentication Mode you have selected Wireless-G IP PhoneWireless-G IP Phone Figure 4-39 Edit EAPWireless-G IP Phone Wireless-G IP Phone Settings of the Wireless-G IP Phone Wireless-G IP PhoneChapter 4 Configuring the Wireless-G IP Phone HotspotRing Option Phone SettingsWireless-G IP Phone Settings of the Wireless-G IP Phone Wireless-G IP PhoneChapter 4 Configuring the Wireless-G IP Phone Keypad ToneFigure 4-53 Change Wireless-G IP PhoneDate & Time Figure 4-54 ChangeSettings of the Wireless-G IP Phone Wireless-G IP PhoneChapter 4 Configuring the Wireless-G IP Phone Figure 4-57 Select Time ZoneLanguage Phone PasswordWireless-G IP Phone Upgrade Wireless-G IP PhoneSIP Settings Wireless-G IP PhoneWireless-G IP Phone Figure 4-72 ChangeWireless-G IP Phone Figure 4-76 Change User NameVisiting a Web Site Wireless-G IP PhoneWeb Site Figure 4-83 Edit Web Wireless-G IP PhoneSelect Exit to return to the Web Site screen SiteWireless-G IP Phone Add. Select Add to create a new web site entry with the following information Name, URL web address, and Port Number. Scroll through these choices, and select Edit to configure a settingWireless-G IP Phone Web CamWireless-G IP Phone Select Return to return to the Web Cam screenWireless-G IP Phone InformationWireless-G IP Phone Appendix A TroubleshootingCommon Problems and Solutions Application EnableWireless-G IP Phone Start and EndWireless-G IP Phone Wireless-G IP Phone 1. On one of your networked computers, open your web browser4. The power LED does not light up EnableWireless-G IP Phone ApplicationAppendix A Troubleshooting Frequently Asked QuestionsWireless-G IP Phone Frequently Asked QuestionsAppendix B Glossary Appendix B GlossaryWireless-G IP Phone Wireless-G IP Phone Domain - A specific name for a network of computersAppendix B Glossary Wireless-G IP PhonePacket - A unit of data sent over a network Wireless-G IP Phone Topology - The physical layout of a networkAppendix C Specifications DTMF Transmission Appendix D Warranty Information Wireless-G IP PhoneWireless-G IP Phone Appendix D Warranty InformationAppendix E Regulatory Information Wireless-G IP PhoneWireless-G IP Phone Safety NoticesWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationWireless-G IP Phone Appendix E Regulatory InformationAppendix F Contact Information Wireless-G IP Phone Appendix F Contact Information