HP Advantage LA2206x 21.5 XN376A8#ABA manual Troubleshooting, Solving Common Problems

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem	Possible Cause	Solution
Screen is blank.	Power cord is disconnected.	Connect the power cord.

Power button on front panel of the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.

	Video cable is improperly	Connect the video cable properly. Refer to Setting
	connected.	Up the Monitor on page 5 for more information.
	Screen blanking is active.	Press any key on the keyboard or move the mouse
		to inactivate the screen blanking utility.
Screen image appears distorted; text	The computer’s graphics card	Set the computer’s display resolution to the same
is fuzzy or blurred; image quality is	resolution is set lower or	mode as the monitor’s recommended native
degraded.	higher than the monitor’s	screen resolution to provide the best picture
	native resolution.	quality.
Image appears blurred, indistinct, or	Brightness and contrast are	Press the OK/auto button on the front panel. If this
too dark.	too low.	does not correct the image, press the Menu button
		to open the OSD Menu, and adjust the brightness
		and contrast scales as needed.
Image is not centered	Position may need	Press the Menu button to access the OSD menu.
	adjustment.	Select Image Control/Horizontal Position or
		Vertical Position to adjust the horizontal or vertical
		position of the image.
Check Video Cable is displayed on	Monitor video cable is	Connect the appropriate video cable (DisplayPort,
screen.	disconnected.	DVI, or VGA) between the computer and monitor.
		Be sure that the computer power is off while
		connecting the video cable.
Input Signal Out of Range. Change	Video resolution and/or	Restart the computer and enter Safe Mode.
Settings to 1600 x 900 @ 60Hz	refresh rate are set higher	Change the settings to a supported setting (see
(LA2006x model) OR Input Signal	than what the monitor	Recognizing Preset Display Resolutions
Out of Range. Change Settings to	supports.	on page 35). Restart the computer so that the
1920 x 1080 @ 60Hz (LA2206x and		new settings take effect.
LA2306x models).
The monitor is off but it did not seem	The monitor's power saving	In the monitor's OSD menu, select Management >
to enter into a low-power sleep mode.	control is disabled.	Power Saver. The control should be set to On to
		allow the monitor to enter into low-power modes.
OSD Lockout is displayed.	The monitor's OSD Lockout	Press and hold the Menu button for 10 seconds to
	function is enabled.	disable the OSD Lockout function.
Power Button Lockout is displayed.	The monitor's Power Button	Press and hold the Power button for 10 seconds to
	Lockout function is enabled.	unlock the power button function.

ENWW Solving Common Problems 29