HP Advantage LA2006x 20 XN374A8#ABA Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

30 Appendix A Troubleshooting

ENWW

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Contents User Guide Second Edition June Document Part Number About This Guide Iv About This Guide Table of contents Sleep Timer Mode Vii Viii Product Features HP LCD MonitorsEnww Maintenance Guidelines Safety and Maintenance GuidelinesImportant Safety Information Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Unfolding the Monitor Pedestal BaseRear Components Component FunctionConnecting the Cables 5Installing the Cable Management Clip Setting Up the Monitor Adjusting the Monitor 9Pivoting the Monitor Setting Up the Monitor Turning on the Monitor Connecting USB Devices Removing the Monitor Pedestal Base 12Removing the Pedestal BaseMounting the Monitor Installing a Cable Lock Locating the Rating LabelsInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileDownloading from the Worldwide Web Installing the .INF and .ICM FilesInstalling from the CD Using the Auto-Adjustment Function Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Enww DVI Optimizing Image Performance Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode Enww Troubleshooting Solving Common ProblemsOnline Technical Support Preparing to Call Technical Support LA2006x Model Technical SpecificationsTable B-1LA2006x Specifications Table B-2LA2206x Specifications LA2206x ModelTable B-3LA2306x Specifications LA2306x ModelAppendix B Technical Specifications LA2206x Model Recognizing Preset Display ResolutionsLA2006x Model Table B-7High Definition Video Formats Table B-8Factory Preset ModesLA2306x Model Table B-9High Definition Video FormatsEnergy Saver Feature Entering User ModesModifications Agency Regulatory NoticesFederal Communications Commission Notice CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Materials Disposal Product Environmental NoticesEnergy Star Qualification Enww Turkey EEE Regulation LCD Monitor Quality and Pixel Policy