HP ML310 manual Service and Support Offerings HP Care, Hardware Services On-site Service

QuickSpecs

HP ProLiant ML310 Generation 3

Options

Service and Support

Offerings (HP Care

Pack Services)

Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,	U4445E
Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic	U4446E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic	U4447E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,	U4448E
Electronic
Installation & Start-up Services
Hardware Installation, Electronic	U4456E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the	U4457E
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech	U4458E
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support	U4459E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support	U6306E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support	U8328E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic

NOTE: For more information, customer/resellers can contact

http://www.hp.com/services/carepack.

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