Troubleshooting
Problem | Cause and/or Action | |
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Camera does not turn on. | One or both of the batteries may be exhausted. Replace the batteries. | |
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Camera turns off automatically. | Press any button except the Power button to power on the camera. | |
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LCD turns blank. | Press any button except the Power button to turn on the LCD. | |
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Empty battery icon is displayed |
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on the LCD, and then the | One or both of the batteries may be exhausted. Replace the batteries. | |
camera turns off. |
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LCD screen displays ‘No images | The image file on the memory card. Image file format may not be supported. | |
in memory’. | ||
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LCD screen displays ‘Not | Function is only available for specific file types. File format is not supported. | |
available for this file’. | ||
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LCD screen displays ‘Memory | Memory card is full. Replace the memory card with a new one or delete | |
full’. | unnecessary images. | |
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LCD screen displays ‘File | This file is locked. Unlock the file. | |
locked’ | ||
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LCD screen displays ‘Card | The memory card is protected. Remove the card and slide the | |
locked’. | switch to it’s unlock position. | |
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LCD screen displays ‘CARD HAS | The memory card is protected. Remove the card and slide the | |
WRONG FORMAT’. | switch to it’s unlock position. | |
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LCD screen displays ‘Copy | The memory card is protected. Remove the card and slide the | |
switch to it’s unlock position. The memory card is full. Replace card or delete | ||
error’. | ||
unnecessary files. | ||
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The lens is extended and will | Do not force the lens to go back. The type of the battery used may be incorrect | |
or the battery power level is too low. Change the battery or charge the battery | ||
NOT retract. | ||
before using the camera. | ||
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