HP 3070 B611 manual Solve a problem, Improve print quality, Printer Toolbox appears

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9 Solve a problem

This section contains the following topics:

•Improve print quality

•Clear a paper jam

•Unable to print

•Networking

•HP support

Improve print quality

1.Make sure you are using genuine HP cartridges.

2.Check the print properties to make sure you have selected the appropriate paper type and print quality from the Media drop-down list. In the Printer Software, click Printer Actions and then click Set Preferences to access the print properties.

3.Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels on page 29. If the print cartridges are low on ink consider replacing them.

4.Align the printer cartridges

To align the cartridges from the Printer Software

NOTE: Aligning the cartridges ensures high-quality output. The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. The Printer Toolbox appears.

d. Click Align Ink Cartridges on the Device Services tab. The product prints an alignment sheet. e. Load the cartridge alignment sheet print side down on the right front corner of the glass.

f. Follow the instructions on the on the printer display to align the cartridges. Recycle or discard the cartridge alignment sheet.

5.Print a diagnostics page if the cartridges are not low on ink.

To print a diagnostics page

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges.

Solve a problem

Solve a problem

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Contents HP Deskjet 3070 B611 All-in-One series Page Contents Index How Do I? How Do Printer parts Get to know the HP All-in-OneControl panel features Wireless SettingsControl panel features Status Lights From the Wireless Menu, select SettingsOn Button Light Auto Power-OffPrint Print photosTo print a photo on photo paper Print documents Print Quick FormsTo print from a software application To print envelopes Print envelopesTips for print success Print Quick FormsPrinter settings tips Paper loading tipsB611 series HP Deskjet 3070 B611 series Print using the maximum dpi To print in Maximum dpi modeMedia drop-down list, click Photo Paper, Best Quality Print EPrint from anywhere EPrint from anywhereTo ePrint a document from anywhere EPrint from anywhere Recommended papers for printing Paper basicsLoad media Load small-size paper Load envelopes Paper basics Paper basics Copy and scan CopyEasy Copy More copy features Scan to a computerPrepare the scan Scan from your computer Scan from the printer control panelTips for scan success Tips for copy successTips for scan success Copy and scan To check the ink levels from the control panel Work with cartridgesCheck the estimated ink levels Order ink suppliesRelated topics Choose the right cartridgesReplace the cartridges Locate the cartridge number in the Printer SoftwareInsert new cartridge Remove cartridge from packaging Cartridge warranty information Connectivity WiFi Protected Setup WPS requires WPS routerTraditional wireless connection requires router Wireless Settings Menu methodChange from a USB connection to a wireless network USB Connection non-network connectionConnect a new printer Advanced printer management tools for networked printers Change network settingsTips for setting up and using a networked printer Change network settingsConnectivity To align the cartridges from the Printer Software Solve a problemTo print a diagnostics Improve print qualityTo clean the cartridges automatically Open cartridge access door to locate the jamClear a paper jam Resolve print issues Unable to printPrevent paper jams To restart the print spooler To verify that the product is set as the default printerClick Manage, and then click Services and Applications To verify that the product is not paused or offlineTo clear the print queue Clear the print carriagePrepare paper tray Prepare printerInk cartridge problem Printer failurePrinthead failure Setup Cartridges Older Generation Cartridge Cartridge Supply UpgradeIf you have a problem, follow these steps NetworkingHP support Additional warranty options Cartridge chip information Technical informationSpecifications Print resolution Draft mode Print specificationsCopy specifications Scan specificationsEnvironmental product stewardship program Sleep mode Power consumptionTechnical information Chemical Substances Regulatory noticesTechnical information France Products with wireless LAN devicesTechnical information Index Index