QuickSpecs
HP StorageWorks 2000sa Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
Array Installation and | The HP installation and Startup for HP StorageWorks Disk Arrays service package provides installation | ||
Startup Services | and configuration of HP StorageWorks Disk Array products. Service highlights include: |
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| Service planning |
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| Installation and Startup provides installation, and configuration of the MSA2000i. This includes: | ||
| Service planning |
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| Service deployment |
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| Installation Verification Testing (IVT) required for this service |
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| Customer orientation session |
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| Please contact your local HP sales organization for further details |
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| Installation & Startup Care Packs: Flex - HA114A1 #5J0; Fixed: UA868E |
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Support Services via HP Authorized Commercial Resellers - Flex Care Packs |
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Array SKUs: AJ752A, AJ753A |
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Support Description |
| Care Pack | Support Band |
Support - 1 Yr Next Day Hardware | HA101A1 | 9CJ | |
Support - 3 Yr Next Day Hardware | HA101A3 | 9CJ | |
Support - 4 Yr Next Day Hardware | HA101A4 | 9CJ | |
Support - 5 Yr, Next Day Hardware | HA101A5 | 9CJ | |
Support - 1 Yr 4 hr 13x5 Hardware | HA103A1 | 9CJ | |
Support - 3 Yr, 4 hr 13x5 Hardware | HA103A3 | 9CJ | |
Support - 4 Yr, 4 hr 13x5 Hardware | HA103A4 | 9CJ | |
Support - 5 Yr, 4 hr 13x5 Hardware | HA103A5 | 9CJ | |
Support - 1 Yr, 4 hr 24x7 Hardware | HA104A1 | 9CJ | |
Support - 3 Yr, 4 hr 24x7 Hardware | HA104A3 | 9CJ | |
Support - 4 Yr, 4 hr 24x7 Hardware | HA104A4 | 9CJ | |
Support - 5 Yr, 4 hr 24x7 Hardware | HA104A5 | 9CJ | |
Support - 1 Yr, 6 hr, CTR |
| HA105A1 | 9CJ |
Support - 3 Yr, 6 hr, CTR |
| HA105A3 | 9CJ |
Support - 4 Yr, 6 hr, CTR |
| HA105A4 | 9CJ |
Support - 5 Yr, 6 hr, CTR |
| HA105A5 | 9CJ |
Support - 1 Yr, Support Plus | HA109A1 | 9CJ | |
Support - 3 Yr, Support Plus | HA109A3 | 9CJ | |
Support - 4 Yr, Support Plus | HA109A4 | 9CJ | |
Support - 5 Yr Support Plus |
| HA109A5 | 9CJ |
Support - 1 Yr, Support Plus 24 | HA110A1 | 9CJ | |
Support - 3 Yr, Support Plus 24 | HA110A3 | 9CJ | |
Support - 4 Yr, Support Plus 24 | HA110A4 | 9CJ | |
Support - 5 Yr, Support Plus 24 | HA110A5 | 9CJ | |
Support - 1 Yr, Proactive 24 Service | HA111A1 | 9CJ | |
Support - 3 Yr, Proactive 24 Service | HA111A3 | 9CJ | |
Support - 4 Yr, Proactive 24 Service | HA111A4 | 9CJ | |
DA - 13045 Worldwide — Version 1 — July 14, 2008 | Page 11 |