HP 2000/5700 manual File, Drive, and PC Card Problems, Serial and Infrared Communications Problems

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Check the OmniBook serial port assignments in OmniBook Tools. Click Connections, then COM Ports. For a serial mouse, the serial port must be assigned to COM1.

Check whether the serial mouse is compatible with the OmniBook—the mouse must be compatible with the 9-pin serial Microsoft Mouse.

File, Drive, and PC Card Problems

If a PC card doesn’t work properly in a card slot

Try removing and reinserting the card.

Try inserting the card in the other card slot to check the connector.

Try removing a PC card from the other card slot, if another card is present.

For a data storage card, check that you’re using the correct drive letter.

If a data storage card doesn’t work properly, check if it has a write-protect switch and that it is set properly.

Shut down Windows, then reset the OmniBook.

If a floppy drive doesn’t work

Make sure the floppy drive is connected to the OmniBook parallel port. It doesn’t work when connected to the parallel port on a docking system.

Check that the floppy drive configuration is correct (1.44 MB) using the System Configuration Utility.

If the OmniBook doesn’t reboot successfully from drive A

If the OmniBook can’t reboot from drive A, use the System Configuration Utility to check that the floppy drive is the first boot device.

If drive C has problems

Insert the Support Utility floppy disk in the floppy drive, then press Ctrl+Alt+Del to reboot from drive A. You can use commands on the floppy disk to check and possibly repair drive C.

Serial and Infrared Communications Problems

For serial and infrared problems

If an infrared data connection doesn’t work, make sure you’re using the COM4 port (not COM2). (For printing, use the LPT3 port instead.) In OmniBook Tools click Connections, then click COM Ports. The serial port must be assigned to COM1.

For an infrared connection, start Infrared Monitor before you connect. In Control Panel, double-click Infrared.

For an MS-DOS program using an infrared connection, run the program in an MS-DOS Prompt window instead of in MS-DOS mode.

If an application can’t access a serial port

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Contents HP OmniBook 2000/5700 User’s Guide Windows for WorkgroupsManaging Battery Power Changing the Configuration Finding More Information Using This Online ManualHP OmniBook 2000/5700 User’s Guide Page Getting Comfortable Identifying Parts of the OmniBookPage Hint Adjusting the DisplayTo adjust the display To use the pointing device Using the Pointing DeviceTo clean the pointing device Page To connect a microphone, speakers, or headphones Using SoundTo adjust the speaker volume To record and play sound To tilt the keyboard Using the OmniBook KeyboardTo use special features of the OmniBook keyboard Fn combination keysALT GR key Learning About Windows To learn about WindowsOperating the OmniBook Checking the Status of the OmniBookReminds you that the state To stop the OmniBook Starting and Stopping the OmniBookTo start the OmniBook Automatically turns off when you shut down Windows To reset and restart the OmniBook Hint Using Storage Devices To install the floppy driveTo remove the CD-ROM or floppy drive To install the CD-ROM drive To insert and eject a floppy diskTo insert and remove a CD To insert a PC cardAbout RAM Cards Start popupEnd popup To remove a PC card To get the battery status Managing Battery PowerMonitoring Battery Power To recharge the battery or run on ac power Recharging and Replacing BatteriesTo replace the battery To install a second battery To save battery power Controlling Battery PowerTo respond to a low-battery warning To change how power is managedPage To attach a security cable Protecting Your OmniBookAttaching a Security Cable To record your name or other PC identification Setting Up Password ProtectionTo set up password security Hint To delete a password Type of Protection StepsTo delete a set of OmniBook files To repair and clean up a diskProtecting Your Data Page Using the Personal Information Applications To view your appointments Managing Your Time with Appointment BookTo start Appointment Book To change to a different day, month, or year To add a new appointmentTo add a new event To delete an appointment or eventTo run a program automatically To add a person to the list Listing People in Phone BookTo start Phone Book Hints To search for a personTo perform a math function on one number Getting Answers from HP Financial CalculatorTo start HP Calculator To do simple arithmetic Page Changing the Configuration Other Using OmniBook Tools To run OmniBook ToolsLibrary UninstallPassword Control menu, AboutTo run the SCU without rebooting Using the System Configuration UtilityTo run the SCU during reboot System menuDisks menu Power menu Input/Output menuExit menu System Memory System ResourcesSystem Interrupts System Input/Output Addresses 100-3FF DMA ChannelsPrinting Problems TroubleshootingSolving Problems If a serial printer doesn’t printMemory Problems Pointing Device and Mouse ProblemsFile, Drive, and PC Card Problems Serial and Infrared Communications ProblemsSound Problems Display ProblemsPower Problems Lockup Problems Page Page Page Page Volume