HP 2000/5700 manual Troubleshooting, Solving Problems, Printing Problems

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7. Troubleshooting

∙Solving Problems.

If you run into problems using your OmniBook, you can use the suggestions in this chapter for getting back on track. You can also check the contents and index for pointers to related information.

If you have questions that this manual doesn’t answer, you can

∙See the troubleshooting chapter in the OmniBook Installation and Setup Guide if you have problems that interfere with turning on or starting the OmniBook.

∙Check OmniBook Notes for the most current troubleshooting suggestions.

∙Look at the online Help for Windows and other applications.

∙Check with your computer system administrator, if you have one.

∙Check your local library or bookstore for other books about Windows, MS-DOS, and other applications.

∙Contact your dealer, or contact Hewlett-Packard. See the OmniBook Support and Service booklet or open OmniBook Support in the online OmniBook Library.

Solving Problems

This section separates problems into the following categories:

∙Printing problems.

∙Memory problems.

∙Pointing device and mouse problems.

∙File, drive, and PC card problems.

∙Serial and infrared communications problems.

∙Sound problems.

∙Display problems.

∙Power problems.

∙Lockup problems.

Printing Problems

If a serial printer doesn’t print

∙Check that you’re using a proper cable or cable adapter.

∙Select the Fast Printing Direct To Port option—in OmniBook Tools click Connections and Printers, then select the serial printer and click Connect.

If an infrared printer doesn’t print

∙If you’re printing to an infrared printer, make sure its port is set to LPT3 (not LPT1). Check the printer’s settings. You can also try using COM4 instead.

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Contents HP OmniBook 2000/5700 User’s Guide Windows for WorkgroupsManaging Battery Power Changing the Configuration Using This Online Manual HP OmniBook 2000/5700 User’s GuideFinding More Information Page Getting Comfortable Identifying Parts of the OmniBookPage Adjusting the Display To adjust the displayHint Using the Pointing Device To clean the pointing deviceTo use the pointing device Page Using Sound To adjust the speaker volumeTo connect a microphone, speakers, or headphones To record and play sound Using the OmniBook Keyboard To use special features of the OmniBook keyboardTo tilt the keyboard Fn combination keysALT GR key Learning About Windows To learn about WindowsOperating the OmniBook Checking the Status of the OmniBookReminds you that the state Starting and Stopping the OmniBook To start the OmniBookTo stop the OmniBook Automatically turns off when you shut down Windows To reset and restart the OmniBook Hint Using Storage Devices To install the floppy driveTo remove the CD-ROM or floppy drive To install the CD-ROM drive To insert and eject a floppy diskTo insert and remove a CD To insert a PC cardStart popup End popupAbout RAM Cards To remove a PC card Managing Battery Power Monitoring Battery PowerTo get the battery status To recharge the battery or run on ac power Recharging and Replacing BatteriesTo replace the battery To install a second battery Controlling Battery Power To respond to a low-battery warningTo save battery power To change how power is managedPage Protecting Your OmniBook Attaching a Security CableTo attach a security cable Setting Up Password Protection To set up password securityTo record your name or other PC identification Hint To delete a password Type of Protection StepsTo repair and clean up a disk Protecting Your DataTo delete a set of OmniBook files Page Using the Personal Information Applications Managing Your Time with Appointment Book To start Appointment BookTo view your appointments To change to a different day, month, or year To add a new appointmentTo add a new event To delete an appointment or eventTo run a program automatically Listing People in Phone Book To start Phone BookTo add a person to the list Hints To search for a personGetting Answers from HP Financial Calculator To start HP CalculatorTo perform a math function on one number To do simple arithmetic Page Changing the Configuration Other Using OmniBook Tools To run OmniBook ToolsUninstall PasswordLibrary Control menu, AboutUsing the System Configuration Utility To run the SCU during rebootTo run the SCU without rebooting System menuDisks menu Power menu Input/Output menu Exit menu System Resources System InterruptsSystem Memory System Input/Output Addresses 100-3FF DMA ChannelsTroubleshooting Solving ProblemsPrinting Problems If a serial printer doesn’t printMemory Problems Pointing Device and Mouse ProblemsFile, Drive, and PC Card Problems Serial and Infrared Communications ProblemsSound Problems Display ProblemsPower Problems Lockup Problems Page Page Page Page Volume