HP 1920-24G-PoE+ (370W), 1920-8G Support and other resources, Contacting HP, Related information

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Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/wwalerts

After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.

Related information

Documents

To find related documents, browse to the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals

For related documentation, navigate to the Networking section, and select a networking category.

For a complete list of acronyms and their definitions, see HP FlexNetwork Technology Acronyms.

Websites

HP.com http://www.hp.com

HP Networking http://www.hp.com/go/networking

HP manuals http://www.hp.com/support/manuals

HP download drivers and software http://www.hp.com/support/downloads

HP software depot http://www.software.hp.com

HP Education http://www.hp.com/learn

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Contents HP 1920 Gigabit Ethernet Switch Series Page Contents Page HP 1920 Gigabit Ethernet Switch Series models Preparing for installationSafety recommendations Dust concentration limit in the equipment room Examining the installation siteTemperature/humidity CleannessEMI Attaching Type-A mounting brackets to the switch Installing the switchAttaching Type-C mounting brackets to the switch Attaching Type-B mounting brackets to the rack post Mounting the switch on a wall Mounting the switch on a workbenchHole spacing Installing the SFP transceiver module and optical fibers Connecting cablesConnecting network cable Connecting the AC power cord Connecting the console cableDC input voltage Power supply Connecting the DC power cordPower supply selection criteria Connecting the DC power cord to the DC power receptacle Verifying the installationConsole cable Accessing the switch for the first timeSetting up the configuration environment Connecting the console cableConnection procedure Setting terminal parametersSelect File Properties in the HyperTerminal window Setting the serial port parametersHyperTerminal window Powering on the switch Powering on the switchVerification before power-on Press Enter and the system displays the following prompt Related information Support and other resourcesContacting HP Convention Description ConventionsConvention Description Network topology icons 1920-16G Appendix a Chassis views and technical specificationsChassis views 1920-8G1920-48G 1920-24G1920-8G-PoE+ 180W 1920-8G-PoE+ 65W1920-24G-PoE+ 370W 1920-24G-PoE+ 180WPorts and interface card slots Physical specificationsChassis dimensions and weights Chassis Dimensions H x W x D Maximum weightPower specifications Environmental specificationsChassis Fixed fans Cooling systemFiber port LEDs Power LEDAppendix B LEDs Copper port LEDsOnly the HP 1920-24G-PoE+ 370W supports the RPS RPS power LED descriptionSymptom Troubleshooting method Appendix C TroubleshootingTroubleshooting methods