HP 1500 cs manual Secure Path Software, Services, Hardware Product

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QuickSpecs

HP StorageWorks 1500 cs Modular Smart Array

Service and Support, HP Care Pack, and Warranty Information

Software Product Services Product support provides the customer access to HP's experienced technical support

resources, as well as access to HP's Information Services database for support on a variety of multi- vendor/multiplatform software products. Product support includes escalation and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic warranty on products can be uplifted from day one to ensure you receive the service you need when you need it.

Warranty and Support HP warrants only that the software media will be free of physical defects for a period of ninety (90) days from delivery.

The following services are offered as HP Care Pack Services at the time of software product order:

 

Software Technical Support 24 x 7 (1 and 3 years) is available 24 hours per day, Monday through

 

Sunday, including holidays (includes phone-in software technical support 24 x 7 and software

 

product and documentation updates).

 

Installation Service (software installation) and Installation and Startup Service (software installation,

 

configuration, startup testing and knowledge transfer).

 

HP Care Pack services must be ordered with the product and are prepaid.

 

For tailored support contracts based on personalized statement of work contact your local support

 

center via http://www.HP.com/support.

Secure Path Software

Software product services included with Secure Path: One year of Software Technical Support 24 x

Services

7 HP Care Pack Services (includes phone-in software technical support 24 x 7 and software

 

product and documentation updates).

 

HP Care Pack services are available to upgrade the one year of Software Technical Support 24 x

 

7 included with the Secure Path product to 3 full years.

 

Installation service (software installation).

 

For additional software product services information for HP Care Pack services, as well as orderable part

 

numbers, please refer to the URLs listed below:

 

All storage services: http://www.hp.com/hps/storage/.

 

All HP Care Pack Services: http://www.hp.com/hps/carepack/storage/cp_networked.html.

 

Software Support HP Care Pack Services: http://www.hp.com/hps/carepack/software/cp_storage.html.

 

Installation and Startup Services: http://www.hp.com/hps/storage/ns_implementation.html.

 

If you have specific service questions contact your local HP representative. Contact information for your

 

local area can be found at: http://welcome.hp.com/country/us/en/contact_us.html

 

Maintenance releases, bug fixes and software patches are available at:

 

http://welcome.hp.com/country/us/en/support.html.

 

 

Hardware Product

Installation services that include basic installation and Array Installation and Startup

Services

On-site maintenance (includes warranty support)

 

Response time upgrades during the warranty period

 

Post-warranty coverage or warranty extension

 

RAID setup and performance consulting via statement of work

 

Migration service consulting via statement of work

 

Environmental, Mission Critical Services

 

For product services information for HP Care Pack services, as well as orderable part numbers, please

 

refer to the URLs listed below:

 

All storage services: http://www.hp.com/hps/storage/.

 

All HP Care Pack Services: http://www.hp.com/hps/carepack/storage/cp_networked.html.

 

Installation and Startup Services: http://www.hp.com/hps/storage/ns_implementation.html.

 

If you have specific service questions contact your local HP representative. Contact information for your

 

local area can be found at: http://welcome.hp.com/country/us/en/contact_us.html

 

 

DA - 11945 Worldwide — Version 10 — September 26, 2005

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Contents DA 11945 Worldwide Version 10 September 26 Whats NewOverview HP StorageWorks Cs Modular Smart Array Key FeaturesModels MSA1500 cs 2U Fibre Channel SAN Attach Controller ShelfCustomer Benefits Family Comparison Product Highlights Product TechnologySelective Storage Software ComponentsOverview Presentation SSPHP-UX support CompatibilityOS Support Optional Software Maintains connections to storage Key FeaturesConfigurations Monitors I/O paths and alerts on significant eventsHP OpenView Storage HP ProLiant Cluster Kit with OpenView Mirroring Host basedHP ProLiant Cluster Kit with OpenView Mirroring 364025-B21 MirroringQuickSpecs No CTO Available Configure to Order Program InformationConfigure to Order Products Approved for CTO Warranty Upgrade Service and Support, HP Care Pack, and Warranty InformationWarranty HP Care Pack InformationHardware Product ServicesSecure Path Software Service Planning Service Deployment Kit Contents Required Options Must Choose Serial ATA or Scsi Product Base ConfigurationConfiguration Information Select one Model Name Model DescriptionDescription Quantity Choose Redundant MSA1500 System OptionsChoose Supported Options For 2 Gb Infrastructure Select each required option with quantities specifiedGb Fibre Channel Fabric C-Series family of switches Gb Fibre Channel Fabric B-Series family of switchesHP StorageWorks Edge Switch 2/32 286810-B21 Gb Fibre ChannelHBAs Fibre Channel Cables for 1 Gb Fabric Switches and HubChoose Rack Options Gb InfrastructureChoose HP Care Pack Services MSA1500 cs to PDUQuickSpecs Linux Related OptionsStorage Virtual Replicator DriverTechnical Specifications Connector Type Channel I/O Module Upgradeable FirmwareProtocol Support Packaging Dimensions L x W x D Packaging Dimensions L x W x DMulti-Mode Fibre Channel Cables Kits Cable Type