HP Premium - C310a Network Printer Setup, Wireless, Troubleshooting for a wireless printer setup

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Network Printer Setup

Changing from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless network connection by following these steps.

English

USB

to

Wireless

Windows

To change from USB to wireless connection:

1.Click Start, click HP, click Photosmart C310 series, then click USB to Wireless. Keep your USB cable connected until prompted to disconnect it.

2.Follow the instructions on the displayed screens.

•• Click Next to move from one screen to the next.

•• Click Help to get additional information about what is required on that screen.

Mac

To change from USB to wireless connection:

1.On the HP Photosmart front panel, press the Wireless button to display the Wireless menu on the printer display.

2.Select Wireless Settings, then Wireless

Setup Wizard on the display.

3.Follow the steps in the Wireless Setup Wizard to connect the printer.

4.To add the printer, go to System Preferences, select Print & Fax, then click the + button under the Printers list at the left. Select your printer from the list.

If your printer is not found during software installation...

Troubleshooting for a wireless printer setup

Check that your printer is connected to your network.

Run a Wireless Network Test to check that your printer is on the network. To do this:

1.On the HP Photosmart front panel, press the Wireless button to display the Wireless menu on the printer display.

2.Select Run Wireless Network Test on the display.

3.The Wireless Network Test Report is automatically printed.

•• Check the top of the report to see if anything failed during the test.

•• See the Diagnostic Summary of all tests performed, and whether or not your printer passed.

•• View the Configuration Summary to identify the Network Name (SSID), Hardware

Address (Mac), and IP address.

If your printer is not connected to the network:

1.Press the Wireless button on the Printer Display to open the Wireless menu. Select

Wireless Setup Wizard.

2.Follow the instructions on the screen.

For additional help with setting up a wireless connection, go to the Wireless Printing Center site: www.hp.com/go/wirelessprinting.

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Contents Follow the Setup Wizard Verify box contentsConnect and power on WiFi Protected Setup WPSSetup troubleshooting Uninstall and reinstall the softwareUsing WiFi Protected Setup Get to know your HP PhotosmartGet more info Features and tipsPrint CopyHP Apps EPrintCenter What’s new? Web ServicesHP ePrint SpecsTroubleshooting for a wireless printer setup Network Printer SetupWireless To change from USB to wireless connectionAfter software installation Fixing connectivity issuesYou may have a router problem Your computer may not be connected to your networkHP printer limited warranty statement HP product Duration of limited warrantyVérifiez le contenu de l’emballage Suivez l’Assistant de configurationWPS WiFi Protected Setup Enregistrez votre imprimante HP PhotosmartDépannage concernant l’installation MenuSuivez les instructions à l’écran Apprenez à connaître votre appareil HP Photosmart Au réseau à l’aide de la configurationWPS WiFi Protected Setup Il se peut que la connexion soit en coursUtilisation de l’encre Fonctionnalités et conseilsImprimer Sources d’informations supplémentairesNouveautés Services Web Applications HPCaractéristiques Connexion USB à une connexion sans fil Configuration de l’imprimante réseauPassage d’une Passage d’une connexion USB à une connexion réseau sans filUn incident s’est peut-être produit au niveau du routeur Résolution des problèmes de connectivitéAprès installation du logiciel Vérifiez que ces paramètres sont correctsDéclaration de garantie limitée de l’imprimante HP Produit HP Durée de la garantie limitéeVerifique el contenido de la caja Siga el Asistente de configuraciónConfiguración de protección WiFi WPS Registre su HP PhotosmartSolución de problemas de instalación Si no se enciende la HP PhotosmartConozca HP Photosmart Obtener más información Funciones y sugerenciasImprimir CopiarNovedades Servicios Web Apps de HPEPrintCenter Para cambiar de USB a una conexión de red inalámbrica Configuración de impresora en redDe USB a conexión inalámbrica Para cambiar de USB a una conexión inalámbricaEs posible que el ordenador no esté conectado a la red Solución de problemas de conectividadPuede tratarse de un problema del router Una vez instalado el softwareDeclaración de garantía limitada de la impresora HP Producto HP Duración de la garantía limitada
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