HP C4680, C4650, C4640 manual Print cartridge troubleshooting, Support process

Page 20

Troubleshooting and support

Chapter 2

2.Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur.

3.Replace the rear door. Gently push the door forward until it snaps into place.

4.Press the button next to OK to continue the current job.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges. For more information, see “Replace the print cartridges” on page 9 in this guide.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the product.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the product

•Valuable product and troubleshooting information for common problems

•Proactive device updates, support alerts, and HP newsgrams that are available when you register the product

3.Call HP support. Support options and availability vary by device, country/region, and language. For support contact information, see the inside back cover of this guide.

18 Troubleshooting and support

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Contents Basics Guide Hewlett-Packard Company notices Contents HP Photosmart overview HP Photosmart at a glanceControl panel buttons LabelTo load an original on the glass Find more informationLoad originals and load paper To load full-size paper To load small-size photo paper in the paper tray Avoid paper jams Print 10 x 15 cm 4 x 6 inch photosScan an image To print one or more small-size photosMake a copy Replace the print cartridgesTo scan to a computer To make a copy from the control panelTo replace the print cartridges Close the print cartridge door Clean the HP Photosmart To clean the glassTo clean the lid backing Troubleshooting and support Uninstall and reinstall the softwareTroubleshooting common setup issues To uninstall and reinstall the softwareHardware setup troubleshooting Solution 2 Reset the productSolution 3 Press the On button more slowly Product will not turn onSolution 4 Contact HP to replace the power supply Solution 5 Contact HP support for serviceDisplay shows the wrong language To set your language and country/regionAfter setting up the product, it does not print Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Solution 5 Load paper in the paper traySupport process Print cartridge troubleshootingIf you have a problem, follow these steps Product specifications Technical informationSystem requirements Regulatory noticesWarranty HP product Duration of limited warranty$UJHQWLQD
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C4640, C4680, C4650 specifications

The HP C4600 and C4680 printers are versatile and efficient all-in-one inkjet devices that cater to both home and office needs. Renowned for their multifunctionality, these printers provide capabilities such as printing, scanning, and copying, thereby eliminating the need for multiple devices and saving valuable space.

Both models are characterized by their compact and sleek design, making them suitable for various environments. The C4600 is geared towards users seeking reliable performance in a compact package, while the C4680 builds on this foundation with added features and enhanced functionality. One of the key aspects of these printers is their user-friendly interface, which typically includes a straightforward control panel for easy navigation and management of print jobs.

The printing technology employed in the HP C4600 and C4680 models utilizes thermal inkjet technology, ensuring sharp, vibrant prints with accurate color reproduction. Users can expect high-quality documents with resolutions reaching up to 4800 x 1200 optimized dpi. This level of detail makes these printers suitable for both text documents and color images, allowing for professional-quality output.

In terms of speed, both models are competitive within their class, with the C4680 often exhibiting faster print rates compared to the C4600. The C4600 can typically produce about 30 pages per minute for black and white prints, while the C4680's speed can be slightly higher for color and monochrome documents.

Connectivity is another area where these printers shine. They support USB connections for direct printing from computers, but many users appreciate the wireless capabilities of the C4680, which allows for seamless printing from smartphones and tablets. This wireless technology enables easy access to printing tasks from anywhere within the home or office, enhancing productivity.

One notable characteristic is the energy efficiency of both models, which is in line with HP’s commitment to environmentally-friendly practices. They often feature energy-saving modes that automatically reduce power consumption during idle times, contributing to lower energy bills and a smaller carbon footprint.

In summary, the HP C4600 and C4680 printers combine functionality, ease of use, and quality, making them excellent choices for users looking for reliable all-in-one solutions. With their robust printing technologies, user-friendly features, and connectivity options, they cater well to diverse printing needs while ensuring excellent output quality and efficiency.
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