HP C4210 manual To print a self-test report, Printer Toolbox appears Click the Device Services tab

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To print a self-test report

1.Load letter or A4 unused plain white paper into the input tray.

2.Press and hold the Cancel button and then press the Start Copy Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below.

3.Make sure the test patterns show a complete grid and the thick color lines are complete.

•If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges.

•If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot.

•If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot.

Troubleshooting

To clean the print cartridges from the HP Photosmart Software

1.Load letter, A4, or legal unused plain white paper into the input tray.

2.In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device.

The Printer Toolbox appears.

3.Click the Device Services tab.

Troubleshooting tips

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Contents

HP Photosmart C4200 All-in-One series HP Photosmart C4200 All-in-One series Page Contents Use the photo features Use the copy featuresUse the scan features Maintain the HP All-in-OneHP warranty and support TroubleshootingShop for printing supplies Technical information HP Photosmart C4200 All-in- One series Help OneHP Photosmart seriesC4200 HelpAll- HP All-in-One overview HP All-in-One at a glanceControl panel buttons One overviewUse the HP Photosmart software Start Copy Black button Starts a black-and-white copy.One overview Setup Guide Find more informationFind more information How do I? How do To enable printer sharing on a Windows computer Connection informationSupported connection types Use printer sharingConnection information Load originals Load originals and load paperTo load an original on the scanner glass Choose papers for printing and copying Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Photo PaperRecommended papers for printing only Papers to avoid Load paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the input tray Load index cardsRelated topics To load index cards in the input tray Load envelopesTo load envelopes Load other types of paper Avoid paper jams HP CD/DVD Tattoo labelsLoad originals and load paper Print from a software application Print from your computerTo print from a software application Make the HP All-in-One the default printer Change the print settings for the current jobSet the paper size To set the paper sizeSet the paper type for printing To set the paper type for printingView the print resolution To view the print resolutionChange the print speed or quality Change the page orientationChange the saturation, brightness, or color tone Scale the document sizePreview your print job Change the default print settings To change the default print settingsPrinting shortcuts To preview your print jobPerform special print jobs Create printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabPrint a photo on photo paper Print a borderless imageTo print a borderless image Create custom cd/dvd labels To print a photo on photo paperOff applies no HP real life technologies to the image To create custom CD/DVD labelsPrint using Maximum dpi To print in Maximum dpi modePrint on both sides To print on both sidesRecommended papers for printing and copying on Print a multiple-page document as a booklet To print a multiple-page document as a bookletPrint multiple pages on a single sheet To print multiple pages on a single sheetPrint a multiple-page document in reverse order To print a multiple-page document in reverse orderReverse an image for iron-on transfers Print on transparenciesTo reverse an image for iron-on transfers To print on transparenciesPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesPrint a Web Print a posterTo print a poster Stop a print job To print a WebTo stop a print job from the HP All-in-One To stop a print job from the computer Windows 2000 usersStop a print job Print Use the photo features Print 10 x 15 cm 4 x 6 inch photos Print photosTo print one or more 10 x 15 cm 4 x 6 inch photos Print enlargements To print an enlargement of a photoEdit photos using your computer Save photos to your computerPrint photos from the HP Photosmart Software To print photosTo edit photos Share photos with friends and relativesTo share photos Photos Make a copy Use the copy featuresChange copy speed or quality Make multiple copies of the same original Make a borderless copy of a photoResize an original to fit onto letter or A4 paper To make a borderless copy of a photo from the control panelPress Start Copy Color To resize a document from the control panelStop copying To stop copyingUse the scan features Scan an image or documentEdit a scanned document Edit a scanned imageTo scan to a computer Stop scanning To stop scanningScan Clean the HP All-in-One Clean the exteriorClean the glass To clean the glassTo clean the lid backing Clean the lid backingPrint a self-test report Work with print cartridges To print a self-test reportHandle the print cartridges Check the estimated ink levels Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabTo replace the print cartridges Maintain the HP All-in-One Use a photo print cartridge Use the print cartridge protectorAlign the print cartridges Clean the print cartridges To align newly installed print cartridgesClean the print cartridge contacts To clean the print cartridge contactsClean the area around the ink nozzles To clean the area around the ink nozzles Remove ink from your skin and clothing Surface RemedyShop for printing supplies Order paper or other mediaOrder print cartridges Click the Estimated Ink Levels tabOrder other supplies Number for orderingTroubleshooting tips TroubleshootingCommunication problems over a USB connection Information on print cartridges Information on paper To clear a paper jam from the rear door Clear paper jamsTo clear a paper jam from the front door Troubleshoot print cartridges To troubleshoot print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Device Services tab Click Clean the Print Cartridges To replace the print cartridges Troubleshooting Troubleshooting common setup issues Hardware setup troubleshootingView the Readme file Solution HP All-in-One will not turn onSoftware installation troubleshooting Minimum system checks screen appears To start the installation from a Windows computerRed X appears on the USB connect prompt Solution To retry the plug and play Received a message that an unknown error has occurredSome of the buttons are missing in the HP Solution Center Uninstall and reinstall the softwareRegistration screen does not appear To uninstall from a Windows computer, method Print quality troubleshooting Ink is bleeding or smearing Ink is not filling the text or graphics completelyText edges are jagged Printout has a horizontal band of distortion near the bottomColors run into each other on the printout Printouts or copies have horizontal streaks or linesLoad paper on Printouts or copies are faded or have dull colorsChoose papers for printing and copying on Printouts or copies seem blurry or fuzzyPrintouts or copies have vertical streaks Printouts or copies are slanted or skewedPaper is not picked up from the input tray Print troubleshootingEnvelopes print incorrectly Borderless printing produces unexpected results HP All-in-One is not respondingCommunication problems over a USB connection on Click Settings Nothing happens when I try to printTo check the printer driver status HP All-in-One prints meaningless charactersPrint troubleshooting 107 Pages in my document came out in the wrong order To check your margin settingsMargins are not printing as expected Solution To check your margin settings Text or graphics are cut off at the edgeTo preview the print layout Blank page came out while printingPrint troubleshooting 111 My memory card no longer works in my digital camera Memory card troubleshootingHP All-in-One does not read the memory card Photo light next to the memory card slots is blinking To install the HP Photosmart SoftwarePhotos on the memory card do not transfer to my computer Copy troubleshooting Nothing happens when I try to copyParts of the original do not appear or are cut off Resize to Fit is not working as expected Image is cropped when I make a borderless copy Resize an original to fit onto letter or A4 paper onPrintout is blank Borderless copy has white space around the edgesScan halts Scan troubleshootingScan fails Scan fails because of insufficient computer memory Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText format is incorrect Scanned image shows dotted lines instead of textText is incorrect or missing Errors Scan feature does not workDevice messages Firmware revision mismatchMechanism error File messagesMemory is full Scanner failureError reading or writing the file Unreadable files. NN files could not be readPhotos not found File not foundGeneral user messages Invalid file nameSupported file types for the HP All-in-One File corruptedCannot crop Memory card errorDisconnected Card access error Out of disk spaceUse only one card at a time Card is inserted incorrectlyCard is damaged Paper messagesPaper upside down Paper orientation error Cannot load paper from input trayInk is drying Out of paperPower and connection messages Paper mismatchWrong paper width HP All-in-One not foundCommunication test failed Improper shutdown Two-way communication lostLow on ink Print cartridge messagesNeed alignment or alignment failed Troubleshooting Align the print cartridges on Wrong pen in slot HP warranty and support WarrantyHP support by phone Phone support period Placing a callAdditional warranty options HP Quick Exchange Service Japan After the phone support periodPack the HP All-in-One To pack the HP All-in-One HP warranty and support Technical information Energy consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number FCC statementRegulatory notices 147 Technical information Symbols/Numerics Index150 151 152

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