HP C4288, C4283, C4275, C4273, C4270, C4250 Clear paper jams, To clear a paper jam from the rear door

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•Check other printers or scanners. You might need to disconnect older products from your computer.

•Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the HP All-in-One off and then on again.

•If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job.

•If necessary, remove and then install the software you installed with the HP All-in-One again. For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One.

Clear paper jams

If the HP All-in-One has a paper jam, first check the rear door.

If the jammed paper is not in the rear rollers, check the front door.

To clear a paper jam from the rear door

1.Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.

2.Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

3.Replace the rear door. Gently push the door forward until it snaps into place.

4.Press Start Copy Black or Start Copy Color to continue the current job.

To clear a paper jam from the front door

1.If necessary, pull the input tray down to open it. Then, lower the print cartridge door.

2.Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

Troubleshooting and support

Clear paper jams

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Contents
HP Photosmart C4200 All-in-One series Hewlett-Packard Company notices Contents One overview HP All-in-One overviewHP All-in-One at a glance HP All-in-One overview Control panel buttonsFind more information Setup GuideLoad originals and load paper Onscreen HelpTo load 10 x 15 cm 4 x 6 inch photo paper in the input tray Avoid paper jamsPrint 10 x 15 cm 4 x 6 inch photos Make a copyScan an image To print one or more 10 x 15 cm 4 x 6 inch photos Replace the print cartridgesTo replace the print cartridges HP All-in-One overview To clean the lid backing Clean the HP All-in-OneTo clean the glass Clean the HP All-in-One Uninstall and reinstall the software Troubleshooting and supportHardware setup troubleshooting Troubleshooting and supportHP All-in-One will not turn on SolutionHP All-in-One does not print To clear a paper jam from the front door Clear paper jamsTo clear a paper jam from the rear door Support process Print cartridge troubleshootingIf you have a problem, follow these steps Technical information Product specificationsSystem requirements Print cartridge yield Regulatory noticesRegulatory model identification number Warranty Chapter
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