HP C4275, C4283, C4288, C4273, C4270, C4250, C4210 Print cartridge troubleshooting, Support process

Page 18

Chapter 2

3.Close the print cartridge door.

4.Press Start Copy Black to continue the current job.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges. For more information, see “Replace the print cartridges” on page 7 in this guide.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the HP All-in-One.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features:

Troubleshooting and support

•Fast access to qualified online support specialists

•Software and driver updates for the HP All-in-One

•Valuable HP All-in-One and troubleshooting information for common problems

•Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One

3.Call HP support. Support options and availability vary by device, country/region, and language. For a list of support phone numbers, see the inside back cover of this guide.

16 Troubleshooting and support

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Contents
HP Photosmart C4200 All-in-One series Hewlett-Packard Company notices Contents HP All-in-One overview HP All-in-One at a glanceOne overview Control panel buttons HP All-in-One overviewLoad originals and load paper Setup GuideFind more information Onscreen HelpAvoid paper jams To load 10 x 15 cm 4 x 6 inch photo paper in the input trayMake a copy Scan an imagePrint 10 x 15 cm 4 x 6 inch photos Replace the print cartridges To print one or more 10 x 15 cm 4 x 6 inch photosTo replace the print cartridges HP All-in-One overview Clean the HP All-in-One To clean the glassTo clean the lid backing Clean the HP All-in-One Hardware setup troubleshooting Troubleshooting and support Uninstall and reinstall the software Troubleshooting and supportSolution HP All-in-One will not turn onHP All-in-One does not print Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door Print cartridge troubleshooting If you have a problem, follow these stepsSupport process System requirements Product specificationsTechnical information Print cartridge yield Regulatory noticesRegulatory model identification number Warranty Chapter
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