HP C4150, C4180, C4140 Hardware setup troubleshooting, To uninstall from a Mac and then reinstall

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Troubleshooting and support

Chapter 2

To uninstall from a Mac and then reinstall

1.Disconnect the HP All-in-One from your Mac.

2.Open the Applications:Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

4.After the software is uninstalled, restart your computer.

5.To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive.

6.On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

Hardware setup troubleshooting

Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware.

I connected the USB cable, but I am having problems using the HP All-in-One with my computer

Cause The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors.

Solution You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions.

Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer.

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One.

The HP All-in-One will not turn on

Cause The HP All-in-One is not properly connected to a power supply.

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HP Photosmart C4100 All-in-One series

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Contents
HP Photosmart C4100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Copy HP All-in-One overviewScan Print phototsLabel Description HP All-in-One at a glanceLabel Name and Description Control panel featuresLabel Name and Description Access the onscreen Help Use the HP Photosmart softwareFind more information Load originals and load paper To load an original on the glassTo load full-size paper HP All-in-One overview HP All-in-One overview Make a copy Avoid paper jamsScan an image To make a copy from the control panelTo print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application WindowsTo print from a software application Mac To replace the print cartridges Replace the print cartridgesHP All-in-One overview To clean the glass Clean the HP All-in-OneTo clean the lid backing Clean the lid backingUninstall and reinstall the software Troubleshooting and supportTroubleshooting common setup issues To uninstall from a Windows computer and then reinstallTo uninstall from a Mac and then reinstall Hardware setup troubleshootingOpen the ApplicationsHewlett-Packard folder HP All-in-One will not turn onHP All-in-One does not print SolutionClear paper jams To clear a paper jam from the front door To clear a paper jam from the rear doorPrint cartridge troubleshooting Before you call HP customer supportTo troubleshoot print cartridges To print a self-test report Print specifications Paper specificationsTechnical information System requirementsScan specifications Copy specificationsPhysical specifications Power specificationsRegulatory model identification number HP product Duration of limited warranty WarrantySymbols/Numerics IndexHelp Zoom HP Photosmart C4100 All-in-One series 61 56 45
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