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Troubleshooting and support
Chapter 2
To uninstall from a Mac and then reinstall
1.Disconnect the HP
2.Open the Applications:Hewlett-Packard folder.
3.
4.After the software is uninstalled, restart your computer.
5.To reinstall the software, insert the HP
6.On the desktop, open the
7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the HP
I connected the USB cable, but I am having problems using the HP
Cause The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors.
Solution You must first install the software that came with the HP
Once you have installed the software, connecting your computer to the HP
For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP
The HP All-in-One will not turn on
Cause The HP
18 | HP Photosmart C4100 |