HP 5510 - B111a, 5515 - B111a manual Setup and troubleshooting, Windows

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Setup and troubleshooting

English

Auto Wireless Connect (for computers connected wirelessly to a network)

Auto Wireless Connect will automatically configure the printer with your wireless network settings. Follow the instructions on the printer display to set up the printer hardware, and then insert the printer software CD. The software will guide you through the software installation. If the Auto Wireless Connect method does not apply for your configuration or operating system, the software will guide you through another wireless installation method. For more wireless installation information, go to the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting).

If you are unable to print...

Check for error messages and resolve them. If you are still unable to print, try the following in order:

Windows

Make sure that your HP Photosmart is set as the default printer and is not offline.

To do this:

1.On the Windows taskbar, click Start.

2.Then click:

•• Devices and Printers (Windows 7®)

•• Printers (Windows Vista®)

•• Control Panel,and then click Printers and Faxes (Windows XP®)

Look for your printer to see if it has a check mark in a circle next to it. If not, right-click the printer icon and select Set as default printer from the menu.

To check that your printer is not offline, right-click the printer icon and ensure that Use Printer Offline and Pause Printing are not selected.

If you still can’t print, or if the HP printer software installation failed:

1.Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.

2.Restart the computer.

3.Temporarily disable any software firewall and close any anti-virus software.

4.Insert the printer software CD into your computer’s CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

5.After the installation finishes, restart the computer and any security software you disabled or closed.

Mac

Check your print queue:

1.In System Preferences, click Print & Fax.

2.Click the Open Print Queue button.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

•• If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer:

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, uninstall and reinstall the HP printer software.

To uninstall the software:

1.Disconnect the printer from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

To install the software:

1.Insert the CD into your computer’s CD drive.

2.On the desktop, open the CD, then double-click HP Installer.

3.Follow the onscreen instructions.

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Contents Verify box content Connect power cord. Touch to turn on the printerRemove protective film, all tape, and packing material No CD/DVD drive?Power specifications Get to know your HP PhotosmartFeatures and tips Economical and energy savingPrint photos and documents Copy text or mixed documentsSetup and troubleshooting WindowsNetworked printer use and troubleshooting Get help from Wireless Printing CenterChange from USB to wireless network connection Share your printer with multiple computersConnection and security tips Networked printing troubleshootingFind more information HP printer limited warranty statement HP product Duration of limited warrantyWeb Services What is ePrint?Get started with ePrint Print the web, without a computerVerifique el contenido de la caja ¿No dispone de unidad de CD/DVD? Registre la impresoraNo incluido en todos los modelos Inicio Toque una vez para mostrar la pantalla InicioConozca HP Photosmart Especificaciones de energíaFunciones y sugerencias Económico y con ahorro energéticoImprimir fotos y documentos Copiar documentos de texto y de otro tipoCompruebe la cola de impresión Configuración y solución de problemasHaga clic en el botón Abrir la cola de impresión Uso de impresora en red y resolución de problemas Obtenga ayuda del Centro de impresión inalámbricaPara cambiar de USB a una conexión de red inalámbrica Comparta la impresora con otros equiposSolución de problemas de redes de impresión Consejos para la conexión y la seguridadCómo buscar más información Compruebe y solucione las siguientes condiciones posiblesDeclaración de garantía limitada de la impresora HP Producto HP Duración de la garantía limitadaServicios Web ¿Qué es ePrint?Cómo comenzar con ePrint Impresión de Web sin un equipoVérifiez le contenu de l’emballage Aucun lecteur de CD/DVD ? Enregistrement de l’imprimanteAccueil Touchez pour afficher l’écran d’accueil Les photos, les applications et les options de menuApprenez à connaître votre appareil HP Photosmart Caractéristiques électriquesFonctionnalités et conseils Economies d’énergiesImprimer des photos et des documents Copie de documents textuels ou mixtesPour ce faire Installation et dépannageContrôlez votre file d’attente d’impression Obtenir de l’aide du Wireless Printing Center Utilisation de l’imprimante en réseau et dépannagePasser d’une connexion USB à une connexion réseau sans fil Partager votre imprimante avec d’autres ordinateursPour localiser l’aide électronique après l’avoir installée Dépannage d’impression réseauAstuces de connexion et de sécurité Sources d’informations supplémentairesDéclaration de garantie limitée de l’imprimante HP Produit HP Durée de la garantie limitéeServices Web Qu’est-ce qu’ePrint ?Démarrer avec ePrint Impression à partir du Web sans passer par un ordinateur

5515 - B111a, 5510 - B111a specifications

The HP 5510 - B111a and 5515 - B111a printers are versatile all-in-one devices that cater to a variety of printing needs at home or in small offices. These models are part of HP's DeskJet series, known for their reliability and efficiency.

One of the standout features of both the HP 5510 and 5515 is their ability to print, scan, and copy documents, providing a comprehensive solution for everyday tasks. With their compact design, these printers are easy to fit into small spaces, making them ideal for users with limited room.

In terms of printing capabilities, the HP 5510 and 5515 offer high-quality output with a resolution of up to 4800 x 1200 dpi when using HP Advanced photo paper, ensuring that photos and documents come out sharp and vibrant. These printers leverage HP's thermal inkjet technology, which provides precise ink delivery and helps produce professional-looking prints.

Connectivity options on these printers add to their appeal. Both models support various means for printing, including USB and wireless connectivity. The built-in Wi-Fi allows users to print directly from their smartphones, tablets, or laptops without the hassle of connecting via cables. This feature is particularly advantageous for busy users who need to print documents on the go.

Moreover, the HP 5515 model includes additional features such as automatic two-sided printing, which can help save paper and reduce waste. Users can also take advantage of HP's mobile printing solutions, such as HP Smart App, which offers a user-friendly interface for printing, scanning, and managing print jobs from mobile devices.

Another noteworthy aspect of these models is their compatibility with HP's Instant Ink service, which simplifies the process of managing ink supply. This subscription-based service ensures that users never run out of ink, as it automatically orders replacement cartridges when levels are low, delivering them directly to the user's doorstep.

In terms of usability, the HP 5510 and 5515 come equipped with an intuitive control panel featuring a simple LCD display. This design makes it easy for users to navigate through different printing, scanning, and copying options, enhancing the overall user experience.

Overall, the HP 5510 - B111a and 5515 - B111a are excellent all-in-one printers that combine functionality, quality, and convenience. Their key features and advanced technologies make them well-suited for anyone seeking a reliable printing solution.