HP 5110xi, 5110v manual Get hp officejet 5100 support

Page 47

10 get hp officejet 5100 support

This section explains the service information provided by Hewlett-Packard.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the

HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country or region, contact your nearest authorized HP dealer for help.

get support and other information from the internet

If you have Internet access, you can get more information from the HP website at www.hp.com/support. The website offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies may be included with your

HP Officejet. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a.Your HP Officejet is plugged in and turned on.

b.The specified print cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2Reset your HP Officejet:

a.Turn off the HP Officejet using the ON button located on the unit’s front panel.

b.Unplug the power cord from the back of the HP Officejet.

c.Plug the power cord back into the HP Officejet.

d.Turn on the HP Officejet using the ON button.

3For more information, see the HP website at www.hp.com/support.

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

– Have your serial number and service ID ready. To display your serial number, on the front panel, press ENTER and START, BLACK at the same time, until the serial number appears in the front-panel display.

43

Image 47

Contents Reference guide Hp officejet 5100 series all-in-oneSafety information Contents Get hp officejet 5100 support Additional setup informationMaintain your hp officejet Technical informationHelp Description Get helpGet help Feature Purpose Front panel featuresReview the hp director Use your hp officejet with a computerHp director for Windows PC Scan Chooser Allows you to select or change your scan device Load paper Load originals and load paperLoad originals Load originals and load paper To load the input tray Tips for loading other types of paper in the paper tray Load envelopesSet the paper size Set the paper typeMake a copy Make copiesMake copies lighter or darker Increase copy speed or qualitySet the number of copies Reduce or enlarge a copyCopy a photo Change settings for all copy tasksPerform special copy jobs Enhance text sharpness and photo colorsPrepare a color t-shirt transfer Fit a copy toPerform special copy jobs OriginalIron-On Paper Type Copy optionsStop a scan Scan an originalUse the scan features Send a fax Enable fax confirmationReceive a fax automatically Receive a faxInitiate the fax process from your hp officejet Receive a fax manually Set basic fax settings using the front panelSave frequently-used fax numbers Set the fax header Set the date and timeEnter text Set the answer modeSet the rings to answer setting Check for dial tone Work with print cartridges Clean the exteriorMaintain your hp officejet Align cartridges Clean the print cartridges Restore factory defaultsSetup Print Report Setup menu optionsSet the language and country/region Possible installation problemsWhat works What does not work Connect your hp officejet to your computerConnect your usb port Remove and reinstall your hp officejet software Additional setup information Macintosh requirements Minimum Recommended Technical informationSystem requirements Windows PC requirements Minimum RecommendedType Size SpecificationsPaper specifications Type Paper weight Input tray Output tray †Bottom Left Right Print specificationsMode Resolution dpi Speed ppm Print margin specificationsFax specifications Copy specificationsMode Speed ppm Print resolution dpi Scan specificationsAdditional specifications Physical specificationsPower specifications Environmental specificationsRegulatory notices Regulatory notices Doc statement / déclaration de conformité Canada VCCI-2 Japan Declaration of conformitySafety Get hp officejet 5100 support Country/region Hp technical support Call in the U.S. during warrantyCall elsewhere in the world Hp customer support Prepare your hp officejet for shipment Call in Australia post-warrantyHp distribution center Hp officejet 5100 series warrantyHewlett-packard limited global warranty statement Warranty serviceReturn your hp officejet 5100 series for service Local law Hp officejet 5100 series Index Software, 31 t-shirt transfers, 9 Print cartridges Hp reorder number Order suppliesQ1678-90158 Q1678-90158

Related manuals

Manual 1 pages 2.63 Kb

Manual 2 pages 35.19 Kb