HP 4500 - G510a manual Twain

Page 224

T

technical information copy specifications 139 fax specifications 140 scan specifications 141

telephone line, answer ring pattern 53

telephone wall jack, fax 102 telephone, fax from

receive 44 send 40

temperature specifications 141 tests, fax

dial tone, failed 104 failed 101

fax line condition 105 fax phone cord type test

failed 103 hardware, failed 101 port connection, failed 103 setup 196

telephone wall jack 102

text

cannot be edited after scan, troubleshoot 98

incompletely filled on copies 96

missing from scan, troubleshoot 98

splotchy on copies 96 troubleshoot 77 unclear on copies,

troubleshoot 96 unclear scans 100

tone dialing 54 Toolbox (Windows)

about 206 opening 206

tray

capacity 137

media sizes supported 135 media types and weights

supported 137

trays capacities 137 clear jams 127 load media 19 locating 10

media sizes supported 135 paper guides illustration 10 troubleshoot feeding 93

troubleshoot

answering machines 111

blank pages printed 76 control-panel messages 14 copy 94

copy quality 95

cut-off pages, incorrect text or graphics placement 77 embedded Web server 121

fax 100

fax dial tone test failed 104 fax hardware test failed 101 fax line test failed 105

fax phone cord connection test failed 103

fax phone cord type test failed 103

fax tests 101

fax wall jack test, failed 102 firewalls 76

installation 122 jams, paper 128 media not picked up from

tray 93 missing or incorrect

information 77 multiple pages are

picked 93 network configuration

page 126 nothing prints 75 paper-feed problems 92 power 75

print 75

print quality 78

Printer Status Report 124 receive faxes 106, 109 scan 96

scan quality 99

send faxes 106, 108, 111 skewed copies 96 skewed pages 93

slow print 76 tips 74

troubleshooting general network

troubleshooting 113 wired network 113 wireless problems 114

TWAIN

unable to activate source 99 two-sided

Mac OS 34

Windows 34

U

uninstall software Mac OS X 205 Windows 204

USB connection

port, locating 10, 11 specifications 133

V

vertical stripes on copies, troubleshoot 95

view

network settings 197 voice mail

set up with fax (parallel phone systems) 181

set up with fax and computer

modem (parallel phone systems) 193

voltage specifications 141 volume

fax sounds 55

W

wall jack test, fax 102 warning messages 14 warranty 131

Web page print 28

Web sites

accessibility information 3, 9 customer support 71 environmental

programs 151 order supplies and

accessories 172 supply yield data sheet 133 wireless security 200

white bands or stripes, troubleshoot copies 95, 96 scans 99

Windows borderless 33

HP Solution Center 206 print brochures 26 Print photos 29, 31 print settings 25

set up wireless communication 201

system requirements 134

220

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Contents Officejet Page HP Officejet 4500 G510 All-in- One series Safety information AccessibilityCopyright information Hewlett-Packard Company noticesContents Fax ScanCopy Solve a problem Work with ink cartridgesFax test failed Technical information HP supplies and accessories Device management tools Additional fax setupNetwork setup some models only Errors Windows Accessibility Get startedVisual MobilityFront view Eco-TipsUnderstand the device parts Printing supplies area Back viewLabel Name and Description Use the product control panelOverview of buttons and lights To select a different mode Change product settingsSelect the mode To change settings for a mode Change product settingsError messages Types of messagesCritical error messages Finding the device model numberSelect print media Recommended papers for printing and copyingRecommended papers for photo printing HP Photo Value PacksHP Everyday Photo Paper Tips for selecting and using mediaHP Advanced Photo Paper To load an original on the scanner glass Load an original on the scanner glassLoad an original in the automatic document feeder ADF Load media To load an original in the document feeder trayTo load media Maintain the device Clean the scanner glassTo clean the scanner glass To clean the rollers or separator pad Clean the exteriorClean the automatic document feeder ADF Some models only Maintain the device Turn off the device Print documents Windows PrintPrint documents Print brochures Windows Print brochuresPrint documents Mac OS Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or BestPrint a Web page Windows Print a WebPrint on envelopes Mac OS Print photos on photo paper Windows Print photosPrint a Web page Mac OS Print photos on photo paper Mac OS Quality Best or Maximum dpiPrint on special and custom-sized paper Print on special or custom-sized paper WindowsSet up custom sizes Mac OS Print borderless documentsPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documents Mac OSPerform two-sided printing Mac OS Two-sided printing duplexingPerform two-sided printing Windows Scan Scan an originalScan an original from the product control panel To scan from the product control panelChapter Change copy settings CopyCopy documents To copy documentsTo change copy settings for a single job To save the current settings as defaults for future jobsSend a basic fax FaxSend a fax To send a fax manually from an extension phone Send a fax manually from a phoneTo send a basic fax from the device control panel Send a fax using monitor dialing Send a fax from memory Schedule a fax to send laterTo send a fax from memory To schedule a fax from the device control panelSend a fax in Error Correction Mode To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipientsReceive a fax manually To change the ECM setting from the control panelReceive a fax To receive a fax manually Set up backup faxOn Error Only Off To set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panelTo forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes To set automatic reduction from the device control panel Set automatic reduction for incoming faxesBlock junk fax numbers Add numbers to the junk fax list To manually enter a number to blockTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax ReportReceive faxes to your computer Fax to PC and Fax to Mac Change fax settings Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set or change the fax headerSet the fax error correction mode Change the answer ring pattern for distinctive ringSet the fax speed Set the dial typeSet the redial options Set the fax sound volume To set the fax sound volume via the device control panelFax speed setting Fast Medium Slow Fax over Internet Protocol FoIPPrint fax confirmation reports To enable fax confirmationUse reports Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transactionPrint a Caller ID History Report Work with ink cartridges Information about ink cartridgesCheck the estimated ink levels Related topicsHandle the ink cartridges Replace the ink cartridgesTo replace the ink cartridges Chapter Replace the ink cartridges Store printing supplies Advanced ink cartridge maintainanceAlign the ink cartridges To align the cartridges from the product control panelAdvanced ink cartridge maintainance Click Align the ink cartridges Mac OS Clean the ink cartridgesTo align the ink cartridges from the HP software To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP softwareHP support Solve a problemIf you have a problem, follow these steps Before you call Obtain electronic supportHP support by phone Phone support period Telephone support numbers$UJHQWLQD $XVWUDOLD After the phone support period General troubleshooting tips and resourcesTroubleshooting topics Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Alignment failsDevice takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectSolution 1 Use genuine HP cartridges Solution 2 Check the paperPoor print quality and unexpected printouts Device prints half a page, then ejects the paperSolution 3 Wait a short period of time if possible Solution 4 Check the print settingsCheck the print quality settings Check the Print in Grayscale settingMac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OKRagged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniformExamples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test ReportExample of bad black bar The black bar is ragged at one end Solution 7 Clean the ink cartridges Solution 8 Align the ink cartridgesBlack Text Alignment pattern Lines are jaggedClean the ink cartridge contacts Solution 9 Replace the problem ink cartridgeSolution 10 Service the product To clean the ink cartridge contactsClean the area around the ink nozzles Media is not supported for the printer or tray Solve paper-feed problemsTo clean the area around the ink nozzles Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked upCopies are blank Solve copy problemsNo copy came out Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparentSolve scan problems Paper mismatchCheck the software Scanner did nothingScan takes too long Check the originals Part of the document did not scan or text is missingText cannot be edited Error messages appear Scanned image quality is poorSolve fax problems Scan defects are apparentTake steps to improve the scan quality Blank pagesFax Hardware Test failed Solution Fax test failedChapter Phone Cord Connected to Correct Port on Fax test failed Back view of the deviceDial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off HookSolve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Phone cord that came with my device is not long enough Device cannot send faxes, but can receive faxes SolutionFax tones are recorded on my answering machine Solution Computer cannot receive faxes Fax to PC and Fax to Mac To extend your phone cordColor faxes do not print Solve wired Ethernet network problems some models only General network troubleshootingAdvanced wireless troubleshooting Solve wireless problems some models onlyBasic wireless troubleshooting To check a wireless connection Network Status Make sure that the HP device is connected to your networkMake sure the HP device is on the network Make sure the HP device is online and ready Check to see if you can access the embedded Web server EWSTo access the EWS Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAPAdvanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card uploadSolve device management problems Embedded Web server cannot be openedTroubleshoot installation issues Hardware installation suggestionsEWS is only available in English Check the device IP addressSoftware installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the followingUnderstand the Printer Status Report and Self-Test Report Printer Status ReportSelf-Test Report Understand the network configuration page some models only Network ConfigurationTo clear a paper jam from the rear door Clear jamsClear paper jams Avoid paper jams Clear jams 129 Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Device specifications Physical specificationsProduct features and capacities Processor and memory specificationsNetwork protocol specifications Some models only System requirementsUnderstand supported sizes Embedded Web server specifications some models onlyMedia specifications Media size Envelopes Main trayCards Photo mediaOther media Main tray Understand supported media types and weightsTray Type Weight Capacity Set minimum margins Media Left Right Top Bottom MarginPrint resolution Print specificationsCopy specifications Guidelines for two-sided duplex printingFax specifications Photo dpi Very Fine dpi Standard dpiScan specifications Acoustic emission specificationOperating environment Electrical requirementsRegulatory information FCC statement Vcci Class B compliance statement for users in JapanLED indicator statement Noise emission statement for GermanyRegulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless productsExposure to radio frequency radiation European Union regulatory notice Regulatory model numberDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 DesktopSHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 HP supplies and accessories Order printing supplies onlineSupplies Supported ink cartridgesHP media Additional fax setup Set up faxing parallel phone systemsChoose the correct fax setup for your home or office USAOther equipment or services sharing your fax line DSL PBXDistinct Voice Computer To set up the device with a separate fax lineCase a Separate fax line no voice calls received Case B Set up the device with DSL To set up the device with DSLCase D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax lineTo set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modemSet up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modemCase H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panelNetwork setup some models only Change basic network settingsChange advanced network settings View and print network settingsSet link speed To View IP settingsTo Change IP settings Understand 802.11 wireless network settings Communication modeDevice control panel Network name SsidSecurity settings Data encryptionTo set up wireless communication using the installer Mac OS MethodTo turn off wireless communication To print a wireless testReset wireless settings Change the connection methodUninstall and reinstall the software Guidelines for ensuring wireless network securityGuidelines for reducing interference on a wireless network To add hardware addresses to a WAPTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Use the HP Solution Center Windows Device management toolsToolbox Windows HP Utility Mac OSEmbedded Web server some models only Open the HP UtilityTo open the embedded Web server To open the HP UtilityPage Errors Windows Fax Memory FullDevice Disconnected Ink AlertCartridge Problem Solution 1 Install the ink cartridges correctlyPage Paper Jam Paper MismatchCartridge cradle cannot move General printer error Printer is out of paperPrinter Offline Printer PausedAlign cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika
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