HP 4500 - G510a manual Use reports, Print fax confirmation reports, To enable fax confirmation

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Chapter 5

NOTE: If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance.

Use reports

You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the device.

By default, the device is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X).

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

NOTE: Ensure that the printhead and ink cartridges are in good conditions and installed properly.

This section contains the following topics:

Print fax confirmation reports

Print fax error reports

Print and view the fax log

Clear the fax log

Print the details of the last fax transaction

Print a Caller ID History Report

Print fax confirmation reports

If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

NOTE: You can include an image of the first page of the fax on the Fax Sent Confirmation report if you choose On Fax Send or Send & Receive, and if you scan the fax to send from memory.

To enable fax confirmation

1.Press the (Setup) button.

2.Press right arrow to select Print Report, and then press OK.

56 Fax

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Contents Officejet Page HP Officejet 4500 G510 All-in- One series Safety information AccessibilityCopyright information Hewlett-Packard Company noticesContents Scan CopyFax Solve a problem Work with ink cartridgesFax test failed Technical information HP supplies and accessories Additional fax setup Network setup some models onlyDevice management tools Errors Windows Accessibility Get startedVisual MobilityEco-Tips Understand the device partsFront view Printing supplies area Back viewUse the product control panel Overview of buttons and lightsLabel Name and Description Change product settings Select the modeTo select a different mode To change settings for a mode Change product settingsError messages Types of messagesCritical error messages Finding the device model numberSelect print media Recommended papers for printing and copyingRecommended papers for photo printing HP Photo Value PacksTips for selecting and using media HP Advanced Photo PaperHP Everyday Photo Paper Load an original on the scanner glass Load an original in the automatic document feeder ADFTo load an original on the scanner glass Load media To load an original in the document feeder trayTo load media Clean the scanner glass To clean the scanner glassMaintain the device Clean the exterior Clean the automatic document feeder ADF Some models onlyTo clean the rollers or separator pad Maintain the device Turn off the device Print Print documentsPrint documents Windows Print brochures Print documents Mac OSPrint brochures Windows Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or BestPrint a Web Print on envelopes Mac OSPrint a Web page Windows Print photos Print a Web page Mac OSPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpiPrint on special and custom-sized paper Print on special or custom-sized paper WindowsSet up custom sizes Mac OS Print borderless documentsPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documents Mac OSTwo-sided printing duplexing Perform two-sided printing WindowsPerform two-sided printing Mac OS Scan Scan an originalScan an original from the product control panel To scan from the product control panelChapter Change copy settings CopyCopy documents To copy documentsTo change copy settings for a single job To save the current settings as defaults for future jobsFax Send a faxSend a basic fax Send a fax manually from a phone To send a basic fax from the device control panelTo send a fax manually from an extension phone Send a fax using monitor dialing Send a fax from memory Schedule a fax to send laterTo send a fax from memory To schedule a fax from the device control panelSend a fax in Error Correction Mode To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipientsTo change the ECM setting from the control panel Receive a faxReceive a fax manually Set up backup fax On Error Only OffTo receive a fax manually To set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panelForward faxes to another number Set the paper size for received faxesTo forward faxes from the device control panel Set automatic reduction for incoming faxes Block junk fax numbersTo set automatic reduction from the device control panel Add numbers to the junk fax list To manually enter a number to blockTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax ReportReceive faxes to your computer Fax to PC and Fax to Mac Change fax settings Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set or change the fax headerSet the fax error correction mode Change the answer ring pattern for distinctive ringSet the dial type Set the redial optionsSet the fax speed Set the fax sound volume To set the fax sound volume via the device control panelFax speed setting Fast Medium Slow Fax over Internet Protocol FoIPTo enable fax confirmation Use reportsPrint fax confirmation reports Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transactionPrint a Caller ID History Report Work with ink cartridges Information about ink cartridgesCheck the estimated ink levels Related topicsHandle the ink cartridges Replace the ink cartridgesTo replace the ink cartridges Chapter Replace the ink cartridges Store printing supplies Advanced ink cartridge maintainanceAlign the ink cartridges To align the cartridges from the product control panelAdvanced ink cartridge maintainance Clean the ink cartridges To align the ink cartridges from the HP softwareClick Align the ink cartridges Mac OS To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP softwareSolve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Phone support period Telephone support numbers$UJHQWLQD $XVWUDOLD General troubleshooting tips and resources Troubleshooting topicsAfter the phone support period Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Alignment failsDevice takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectSolution 1 Use genuine HP cartridges Solution 2 Check the paperPoor print quality and unexpected printouts Device prints half a page, then ejects the paperSolution 3 Wait a short period of time if possible Solution 4 Check the print settingsCheck the print quality settings Check the Print in Grayscale settingMac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OKRagged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniformExamples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test ReportExample of bad black bar The black bar is ragged at one end Solution 7 Clean the ink cartridges Solution 8 Align the ink cartridgesBlack Text Alignment pattern Lines are jaggedClean the ink cartridge contacts Solution 9 Replace the problem ink cartridgeSolution 10 Service the product To clean the ink cartridge contactsClean the area around the ink nozzles Solve paper-feed problems To clean the area around the ink nozzlesMedia is not supported for the printer or tray Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked upSolve copy problems No copy came outCopies are blank Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparentSolve scan problems Paper mismatchScanner did nothing Scan takes too longCheck the software Part of the document did not scan or text is missing Text cannot be editedCheck the originals Error messages appear Scanned image quality is poorSolve fax problems Scan defects are apparentTake steps to improve the scan quality Blank pagesFax Hardware Test failed Solution Fax test failedChapter Phone Cord Connected to Correct Port on Fax test failed Back view of the deviceDial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off HookSolve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Color faxes do not printComputer cannot receive faxes Fax to PC and Fax to Mac Solve wired Ethernet network problems some models only General network troubleshootingSolve wireless problems some models only Basic wireless troubleshootingAdvanced wireless troubleshooting To check a wireless connection Make sure that the HP device is connected to your network Make sure the HP device is on the networkNetwork Status Check to see if you can access the embedded Web server EWS To access the EWSMake sure the HP device is online and ready Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAPAdvanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card uploadSolve device management problems Embedded Web server cannot be openedTroubleshoot installation issues Hardware installation suggestionsEWS is only available in English Check the device IP addressSoftware installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the followingUnderstand the Printer Status Report and Self-Test Report Printer Status ReportSelf-Test Report Understand the network configuration page some models only Network ConfigurationClear jams Clear paper jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Device specifications Physical specificationsProduct features and capacities Processor and memory specificationsNetwork protocol specifications Some models only System requirementsEmbedded Web server specifications some models only Media specificationsUnderstand supported sizes Media size Envelopes Main trayCards Photo mediaUnderstand supported media types and weights Tray Type Weight CapacityOther media Main tray Set minimum margins Media Left Right Top Bottom MarginPrint resolution Print specificationsCopy specifications Guidelines for two-sided duplex printingFax specifications Photo dpi Very Fine dpi Standard dpiScan specifications Acoustic emission specificationOperating environment Electrical requirementsRegulatory information FCC statement Vcci Class B compliance statement for users in JapanLED indicator statement Noise emission statement for GermanyRegulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless productsExposure to radio frequency radiation European Union regulatory notice Regulatory model numberDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 DesktopSHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 HP supplies and accessories Order printing supplies onlineSupplies Supported ink cartridgesHP media Additional fax setup Set up faxing parallel phone systemsChoose the correct fax setup for your home or office USAOther equipment or services sharing your fax line DSL PBXTo set up the device with a separate fax line Case a Separate fax line no voice calls receivedDistinct Voice Computer Case B Set up the device with DSL To set up the device with DSLCase D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax lineTo set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modemSet up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modemCase H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panelNetwork setup some models only Change basic network settingsChange advanced network settings View and print network settingsTo View IP settings To Change IP settingsSet link speed Understand 802.11 wireless network settings Communication modeDevice control panel Network name SsidSecurity settings Data encryptionTo set up wireless communication using the installer Mac OS MethodTo turn off wireless communication To print a wireless testReset wireless settings Change the connection methodUninstall and reinstall the software Guidelines for ensuring wireless network securityGuidelines for reducing interference on a wireless network To add hardware addresses to a WAPTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Use the HP Solution Center Windows Device management toolsToolbox Windows HP Utility Mac OSEmbedded Web server some models only Open the HP UtilityTo open the embedded Web server To open the HP UtilityPage Errors Windows Fax Memory FullDevice Disconnected Ink AlertCartridge Problem Solution 1 Install the ink cartridges correctlyPage Paper Mismatch Cartridge cradle cannot movePaper Jam General printer error Printer is out of paperPrinter Offline Printer PausedAlign cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika
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