HP 3840 manual Paper problems, Printer prints on multiple sheets at once, Other paper problems

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HP Deskjet 3840 series printer User's Guide

7.Reload paper in the In tray.

8.Reconnect the power cord and USB cable.

9.Press the Power button to turn on the printer.

10.Reprint the document.

11.3Paper problems

Printer prints on multiple sheets at once

Paper weight

The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer.

Paper is loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance.

The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing.

Other paper problems

For information about clearing a paper jam, see the paper jam page.

If an out-of-paper message appears, see the error messages page.

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Contents HP Deskjet 3840 series printer Terms and conventions Hewlett-Packard company noticesAcknowledgements TermsHP Deskjet 3840 series printer Users Guide Special features Printer features Getting startedButtons and light Power button and light Print Cancel buttonPaper trays Unfolding the paper traysPage Tray Out tray Folding the paper trays Print cartridges Using print cartridges Replacing print cartridgesEveryday printing Quality color photosExiting ink-backup mode Ink-backup modeInk-backup mode output Connecting to the printer USBAccessing the digital photography options Printing photosEnhancing your photos Printing digital photographsUsing the digital photography options Maximum dpi Photo print cartridgeUsing color options Installing the photo print cartridgeUsing the photo print cartridge Storing the photo print cartridgePrinting black-and-white photos Printing a black-and-white photoStorage Storing and handling photo paperPrinting a color photo in black and white Saving money when printing photos Borderless photosHandling HP Everyday Photo PaperPrint Quality Best or Maximum dpi Preparing to printPrinting Small photos with a white border Preparing to print Large photos with a white border Print Quality Best or Maximum dpi Printing other documents MailPrinting tips Printer softwareLetters Print Quality NormalDocuments Print Quality Normal or BestEnvelopes Brochures Greeting cards Print Quality Normal, Best, or Maximum dpiTransparencies Labels Preparing to print Index cards and other small media Iron-on transfers Page Setting the page order Printing tipsSave time Save moneyPrinting collated copies Printing multiple pages on a single sheet of paperSelecting a paper type Selecting a print quality Resizing a document Page Printer software Print settingsSetup dialog box Print dialog box Managing the printer Mac OS X 10.3 and later Opening Printer ListClick the Set Up Printers button. Printer List appears Adding a printerDeleting a printer Setting a default printerManaging the printer Mac OS X 10.2 and earlier Deleting a printer Setting a default printer Page Page Print cartridges MaintenanceInstalling print cartridges Installation Instructions Ink back-up modePage Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Manually cleaning print cartridges Gathering cleaning suppliesPreparing to clean Cleaning instructionsPage Printing a test View estimated ink levelsRemoving ink from skin and clothing Maintaining print cartridgesStoring print cartridges Using the HP Inkjet Toolbox Displaying the HP Inkjet ToolboxMac OS X version Double-clickHP Printer Selector HP Inkjet Toolbox panels Troubleshooting Printer is not printingVerify the following conditions Check the printer cable connectionPaper jam If the printer still does not printPaper problems Other paper problemsPaper weight Printer prints on multiple sheets at oncePrint quality is poor Streaks and missing linesPrint is faded Blank pages printPrintout does not reflect selected print settings Document is misprintedText and images are misaligned Document is printed off-center or at an angleCheck the printer settings Photos are not printing correctlyCheck the paper tray Colors are tinted or incorrectFading occurs on the edges of a printout Borderless printing problemsPart of the photograph is faded Fading occurs near the edges of a printout Streaks appear in a light portion of a printoutImage is printed at an angle For small photo paper with a tear-off tab Printout has an unwanted borderFor small photo paper What the flashing light means Power light is flashingIf an error message appears Error messages Document prints slowlyIf you continue to have problems An error message appears while the Power light is flashingOut of paper message If the In tray is loadedSpecifications Printer specificationsEnvironmental statement Reduction and eliminationPrint cartridge recovery Energy consumptionHP Deskjet 3840 series printer Users Guide Supplies Paper suppliesHP Tri-Fold Brochure Paper, Matte HP Premium Inkjet Transparency FilmHP Premium Plus Photo Paper, Glossy HP Premium Plus Photo Paper with tear-off tabHP Premium Plus Photo Paper, Matte HP Photo Paper, Glossy with tear-off tabHP Photo Paper, Glossy HP Premium Photo Paper, GlossyHP Premium Photo Paper, Glossy with tear-off tab HP Premium Photo Paper, Matte with tear-off tabHP Premium Photo Paper, Matte HP Premium High Gloss FilmHP Everyday Photo Paper, Semi-gloss with tear-off tab HP Everyday Photo Paper, Semi-glossHP Advanced Photo Paper, Glossy HP Advanced Photo Paper, Glossy with tear-off tabUSB cables Index Maintenance HP Deskjet 3840 series printer Users Guide HP Deskjet 3840 series printer Users Guide Cable part number
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