HP F4500 manual Setup troubleshooting, Additional warranty options, Placing a call

Page 47

Chapter 9

Solve a problem

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Deskjet F4500 All-in-One series)

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Setup troubleshooting

This section contains setup troubleshooting information for the product.

Many issues are caused when the product is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer. If you connected the product to your computer before the software installation screen prompts you to do so, you must follow these steps:

Troubleshooting common setup issues

1.Disconnect the USB cable from the computer.

2.Uninstall the software (if you have already installed it).

For more information, see “Uninstall and reinstall the software” on page 47.

3.Restart your computer.

4.Turn off the product, wait one minute, then restart it.

5.Reinstall the HP Photosmart software.

44 Solve a problem

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Contents Windows Help HP Deskjet F4500 All-in-One series Page Contents Regulatory wireless statements How Do I? Chapter Wireless Connection using a WPS enabled router Finish setting up the HP All-in- OneWireless Connection using a WPS enabled router Related topics Test wireless setup and print network configurationTo print the network configuration Change the default language using HP Solution CenterTo connect the product Traditional Wireless ConnectionClick Settings Preferences area, click International USB ConnectionTo enable printer sharing on a Windows computer Install the software for a network connectionPrinter parts Get to know the HP All-in-OneControl panel features To print from a software application PrintPrint documents To print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesClick the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparenciesPrint labels Print Quality Normal or BestTwo-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or LandscapeLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint iron-on transfers To print a Web Click Printer Features, and then set Mirror Image to OnPrint a Web To print in Maximum dpi mode Print using the maximum dpiTo create a printing shortcut View the print resolutionTo view the print resolution Use printing shortcutsTo delete a printing shortcut Set the default print settingsTo change the default print settings Recommended papers for printing Paper basicsHP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency FilmLoad full-size paper Load mediaLoad small-size paper a. Prepare tray Load envelopes a. Prepare tray View the animation for this topic Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Order ink suppliesTo order ink cartridges from your desktop Automatically clean print cartridgesChoose the right cartridges Find the cartridge numberTo replace the cartridges To clean the print cartridgesClick Clean the Print Cartridges Replace the cartridgesInsert new cartridge Remove cartridge from packaging Cartridge warranty information Work with cartridges HP support by phone Solve a problemHP support Support processPlacing a call Setup troubleshootingAdditional warranty options Troubleshooting common setup issuesSetup troubleshooting Solution 2 Set your product as the default printer After setting up the product, it does not printSolution 2 Press the On button more slowly Solution 1 Press the On button to turn on the productRegistration screen does not appear Uninstall and reinstall the softwareTo uninstall and reinstall the software Check cartridges Print troubleshootingCheck paper Solution 2 Check the ink levelsSolution 1 Make sure only one type of paper is loaded Solution 2 Load the stack of paper correctlyCheck product Check printer settingsSolution 1 Align the print cartridges Solution 2 Automatically clean the print cartridgesSolution 3 Check the printer margins Solution 1 Check the print settingsSolution 2 Verify the paper size setting Scanned image is incorrectly cropped Scan troubleshootingTo check your margin settings Reset the productText is incorrect or missing Copy troubleshootingSolution 1 Adjust the brightness in the software Solution 2 Clean the glass and lidPrintout is blank Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Parts of the original do not appear or are cut offFlashing lights ErrorsSolution 2 Check the ink levels in the print cartridges On light Wireless indicator light Wireless indicator lightPrinting in ink-backup mode To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Plastics Material safety data sheetsEco-Tips Paper usePower consumption Italiano Chemical SubstancesRegulatory model identification number Regulatory noticesVcci Class B compliance statement for users in Japan FCC statementHP Deskjet F4500 All-in-One series declaration of conformity Exposure to radio frequency radiation Regulatory wireless statementsEuropean Union Regulatory Notice European Union regulatory noticeTechnical information Chapter Index Index
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F4500 specifications

The HP F4500 is a versatile all-in-one printer designed for small to medium-sized businesses and home office environments. This multifunction device combines printing, scanning, copying, and faxing capabilities, streamlining everyday tasks and improving productivity. With a sleek design and user-friendly interface, the F4500 is an excellent choice for users looking for reliability and convenience.

One of the main features of the HP F4500 is its printing capability, which delivers high-quality color and black-and-white documents. The printer utilizes HP's Thermal Inkjet technology, ensuring sharp text and vibrant images. It supports various media sizes, making it ideal for printing everything from standard documents to brochures and flyers. The printer's fast print speed, often reaching up to 29 pages per minute for black-and-white documents, allows users to complete their printing tasks efficiently, minimizing downtime.

Another distinguishing characteristic of the HP F4500 is its scanning feature. The flatbed scanner offers an optical resolution of up to 1200 x 1200 dpi, allowing users to capture detailed images and documents. With the ability to scan to PDF, JPEG, or other formats, users can easily digitize their paperwork and share it via email or cloud services. The automatic document feeder (ADF) further enhances productivity, enabling users to scan multiple pages without manual intervention.

The F4500 also boasts copying capabilities, with options for resizing documents and enhancing the quality of copies. With features like collating and reducing/enlarging documents between 25% and 400%, users can tailor their copies to meet specific needs.

Faxing functionality is another handy feature of the HP F4500, providing an efficient way to send documents quickly. The device includes a 33.6 kbps fax modem and features like fax speed dialing and a secure fax feature.

Moreover, this printer supports wireless connectivity, allowing users to print from their desktops, laptops, tablets, and smartphones without cumbersome cables. The HP Smart app further enhances mobile printing capabilities by enabling users to manage their printer and send print jobs from anywhere.

In summary, the HP F4500 is an all-in-one printer that brings together robust printing, scanning, copying, and faxing features in a compact and efficient design. Its combination of high-quality output, fast performance, and advanced connectivity options make it a valuable asset in any office environment. Whether for professional or personal use, the HP F4500 stands out as a reliable and multifunctional device that meets the diverse needs of its users.
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