HP 2510 CX028A manual To restart the print spooler, Windows XP, To clear the print queue

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c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

5.Restart the print spooler.

To restart the print spooler

a. Depending upon your operating system, do one of the following:

Windows 7

•From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools.

•Double-click Services.

•Right-click the Print Spooler, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

•From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools.

•Double-click Services.

•Right-click the Print Spooler service, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

•From the Windows Start menu, right click My Computer.

•Click Manage, and then click Services and Applications.

•Double-click Services, and then select Print Spooler.

•Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d. If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again.

If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to the next solution.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Unable to print

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Contents HP Deskjet 2510 All-in-One series Page Contents Page How Do I? Chapter How Do I? Printer parts Get to know the HP DeskjetStatus lights Control panel featuresBehavior Identify a defective cartridge Print documents PrintTo print from a software application Print envelopes Print photosTo print a photo on photo paper To print envelopes Tips for print successCartridge tips Paper loading tipsPrinter settings tips Print using the maximum dpiTo print in Maximum dpi mode Media drop-down list, click Photo Paper, Best Quality Chapter Print Recommended papers for printing Paper basicsLoad media Load small-size paper Chapter Load envelopes Chapter Paper basics Copy documents or photos Copy and scanSided original to 1-sided copy a. Load paper Single page scan a. Load original Scan to a computerDeskjet 2510 series HP Deskjet 2510 series Tips for copy successTips for scan success Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the Printer SoftwareReplace the cartridges Choose the right cartridgesLocate the cartridge number in the Printer Software Related topicsReplace the cartridges Cartridge warranty information Use single-cartridge modeUSB Connection non-network connection ConnectivityConnect a new printer To connect the product with the USB cableChapter Connectivity To print a diagnostics Solve a problemImprove print quality To align the cartridges from the Printer Software Click the Device Services tab To clean the cartridges automatically Clear a paper jam To clear a paper jamInside of printer Output trayTo verify that the product is set as the default printer Resolve print issuesUnable to print Prevent paper jamsTo restart the print spooler Click Manage, and then click Services and ApplicationsWindows XP To clear the print queueIdentify a defective cartridge Clear the print carriagePrepare the trays Open output trayIf you have a problem, follow these steps Resolve copy and scan issuesHP support Additional warranty options Technical information SpecificationsSystem requirements Paper weights Environmental specificationsPrint specifications Copy specificationsEnvironmental product stewardship program Paper use HP Deskjet 2520 series Toolbox appears Sleep modeChapter Regulatory model identification number Regulatory noticesFCC statement Please refer to the regulatory label provided on the product France Products with wireless LAN devicesIndex
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