HP 2510 CX028A manual Resolve copy and scan issues, HP support

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Resolve copy and scan issues

Click here to go online for more information.

HP support

Register the product

Support process

HP support by phone

Additional warranty options

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http:// www.register.hp.com.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the product.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance and includes the following features:

Fast access to qualified online support specialists

Software and driver updates for the product

Valuable product and troubleshooting information for common problems

Proactive product updates, support alerts, and HP newsgrams that are available when you register the product

3.Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

Phone support period

Placing a call

Support phone numbers

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

Product name (located on product, such as HP Deskjet 2510, HP Deskjet Ink Advantage 2515, etc.)

Product number (located inside the cartridge access door)

HP support

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Contents HP Deskjet 2510 All-in-One series Page Contents Page How Do I? Chapter How Do I? Printer parts Get to know the HP DeskjetStatus lights Control panel featuresBehavior Identify a defective cartridge Print Print documentsTo print from a software application Print photos Print envelopesTo print a photo on photo paper Paper loading tips Tips for print successTo print envelopes Cartridge tipsPrint using the maximum dpi Printer settings tipsTo print in Maximum dpi mode Media drop-down list, click Photo Paper, Best Quality Chapter Print Recommended papers for printing Paper basicsLoad media Load small-size paper Chapter Load envelopes Chapter Paper basics Copy and scan Copy documents or photosSided original to 1-sided copy a. Load paper Single page scan a. Load original Scan to a computerDeskjet 2510 series HP Deskjet 2510 series Tips for copy successTips for scan success To check the ink levels from the Printer Software Work with cartridgesCheck the estimated ink levels Order ink suppliesRelated topics Choose the right cartridgesReplace the cartridges Locate the cartridge number in the Printer SoftwareReplace the cartridges Cartridge warranty information Use single-cartridge modeTo connect the product with the USB cable ConnectivityUSB Connection non-network connection Connect a new printerChapter Connectivity To align the cartridges from the Printer Software Solve a problemTo print a diagnostics Improve print qualityTo clear a paper jam To clean the cartridges automaticallyClick the Device Services tab Clear a paper jamInside of printer Output tray Prevent paper jams Resolve print issues To verify that the product is set as the default printer Unable to printTo clear the print queue Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows XPOpen output tray Clear the print carriageIdentify a defective cartridge Prepare the traysResolve copy and scan issues If you have a problem, follow these stepsHP support Additional warranty options Specifications Technical informationSystem requirements Copy specifications Environmental specificationsPaper weights Print specificationsEnvironmental product stewardship program Paper use HP Deskjet 2520 series Toolbox appears Sleep modeChapter Regulatory model identification number Regulatory noticesFCC statement Please refer to the regulatory label provided on the product France Products with wireless LAN devicesIndex