HP F100 manual Technical Support, Before You Contact HP, HP Contact Information

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Technical Support
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Before You Contact HP	31
HP Contact Information	31

Before You Contact HP

Be sure to have the following information available before you call HP:

•Technical support registration number (if applicable)

•Product serial number

•Product model name and number

•Applicable error messages

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP Contact Information

For the name of the nearest HP authorized reseller:

•In the United States, call 1-800-345-1518.

•In Canada, call 1-800-263-5868.

•In other locations, refer to the HP website (http://www.hp.com). For HP technical support:

•In North America, call the HP Technical Support Phone Center at 1-800-633- 3600. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

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Contents HP ProLiant Cluster F100 Installation Guide Audience Assumptions Contents Technical Support F100 Cluster Components Overview of the HP ProLiant Cluster F100This Section Guidelines for Multiple Clusters HP StorageWorks Storage Systems HP ProLiant ServersHP StorageWorks Controllers HP StorageWorks SAN SwitchesHost Bus Adapters Cluster Interconnect Optical TransceiversClient Network Interconnect Adapters Private or Public InterconnectRedundant Interconnects Server to Storage CablesCluster Interconnect Network Interconnect Microsoft SoftwareHP SmartStart CD Array Configuration UtilityProLiant Support Packs HP Modular Smart Array 1000 Support Software CD Resources for Application InstallationSystems Insight Manager Overview of the HP ProLiant Cluster F100 Page Preinstallation Overview Setting Up the HP ProLiant Cluster F100Preinstallation Guidelines Setting Up the HP ProLiant Cluster F100 Setting Up the Nodes Installing the HardwareInstalling the Cluster Interconnect Installing Host Bus AdaptersConfiguring Shared Storage Setting Up the Storage SystemSetting Up a Dedicated Interconnect Powering UpEthernet Direct Connect Using a Crossover Cable Setting Up a Public InterconnectEthernet Direct Connect Using a Switch or Hub Multiple Cluster Setup Installing the SoftwareRedundant Interconnect SmartStart Installation SmartStart Installation Steps Cluster-Specific SmartStart InstallationInstalling the Node 1 Operating System Setting Up the HP ProLiant Cluster F100 HP ProLiant Cluster F100 Installation Guide Installing the Node 2 Operating System Validating the Cluster Before You Contact HP Technical SupportHP Contact Information HP ProLiant Cluster F100 Installation Guide HBA Acronyms and AbbreviationsMSA1000 Controller MSA1000PnP RA4100 RA4000 ControllerPage Glossary Ethernet Dedicated interconnectDisk group DriverGigabit Interface Converter-Shortwave Fault toleranceFailover cluster Fibre ChannelHP StorageWorks RAID Array 4000 Controller Host bus adapterHP StorageWorks Modular Smart Array HP StorageWorks Modular Smart Array 1000 ControllerLogical unit number Microsoft Cluster Server/ServiceIP address Logical unitPort Power-On Self-TestNT File System PartitionResource RedundancyRedundant Array of Inexpensive Disks ReliabilityTransmission Control Protocol/Internet Protocol SystemIndex Storage system, set up