HP 2542, 2541 Networking, Need networking help?, If your network installation was unsuccessful

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Networking

English

Need networking help?

www.hp.com/go/wirelessprinting

The HP Wireless Printing Center at www.hp.com/go/wirelessprinting can help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems.

If your network installation was unsuccessful:

•• Confirm that Wireless is enabled on your printer.

From the printer control panel, if the Wireless light is off, press the Wireless button () to turn on the printer wireless capabilities.

•• Confirm that your printer is connected to your network.

1.From your printer control panel, press the Wireless button () and the Start Copy Black button () at the same time. The Wireless Test Report is automatically printed.

2.Check the top of the report to see if something failed during the test.

See the Diagnostics Results section for all tests that were performed, to determine whether or not your printer passed.

From the Current Configuration section, find out the Network Name (SSID) to which your printer is currently connected. Make sure that the printer is connected to the same network as your computer.

Note: If your computer is connected to a Virtual Private Network (VPN), temporarily disconnect from the VPN before proceeding with the installation. After installation you will need to disconnect from the VPN to access your printer over your home network.

•• Make sure security software is not blocking communication over your network.

Security software, such as firewalls, can block communication between your computer and printer when installing over a network. If your printer cannot be found, temporarily disable your firewall and check if the problem goes away. For more help and tips on security software, go to: www.hp.com/go/wpc-firewall.

After you have successfully installed your printer:

•• Share your printer with multiple computers on your network.

If your printer is already connected to your home network, you can share your printer with other computers on the same network. For each additional computer you only need to install the HP printer software. During the software installation, select Wireless from the Connection Options screen and then follow the on-screen instructions.

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Contents Get started Learn moreCD does not start? No CD/DVD drive?Control Panel Basic Troubleshooting WindowsMac AcknowledgementsIf your network installation was unsuccessful After you have successfully installed your printerNetworking Need networking help?If you want to use the printer wirelessly without a router Change from a USB connection to a wireless connectionWindows MacHP printer limited warranty statement HP product Duration of limited warrantyPrimeros pasos Más información¿El CD no se inicia? ¿No dispone de unidad de CD/DVD?Panel de control Solución de problemas básicos Marcas registradasTrabajo en red ¿Necesita ayuda con el trabajo en red?Si la red no se instaló correctamente Después de haber instalado la impresora correctamenteSi está teniendo problemas de impresión en su red Conexión de red continuadaCambiar de una conexión USB a una conexión inalámbrica NotaDeclaración de garantía limitada de la impresora HP Producto HP Duración de la garantía limitadaDémarrage En savoir plusLe CD ne démarre pas ? Aucun lecteur de CD/DVD ?Panneau de commande Résolution des problèmes de base Marques déposéesEn cas déchec de linstallation de votre réseau Après avoir installé votre imprimanteMise en réseau Besoin d’aide supplémentaire pour vous connecter ?Passez dune connexion USB à une connexion sans fil Mise en réseau suiteRemarque Déclaration de garantie limitée de limprimante HP Produit HP Durée de la garantie limitée
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