HP 2050 Solve a problem, Improve print quality, To align the cartridges from the Printer Software

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7 Solve a problem

This section contains the following topics:

•Improve print quality

•Clear a paper jam

•Unable to print

•HP support

Click here to go online for more information.

Improve print quality

1.Make sure you are using genuine HP cartridges.

2.Check the Printer Software settings to make sure you have selected the appropriate paper type and print quality from the Media drop-down list.

3.Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels. If the print cartridges are low on ink consider replacing them.

4.Align the printer cartridges

To align the cartridges from the Printer Software

NOTE: Aligning the cartridges ensures high-quality output. The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. The Printer Toolbox appears. d. Click the Device Services tab.

e. Click Align Ink Cartridges tab. The product prints an alignment sheet.

f. Load the cartridge alignment sheet print side down on the right front corner of the glass.

g. Press the Start Copy Black button. The product aligns the cartridges. Recycle or discard the cartridge alignment sheet.

5.Print a diagnostics page if the cartridges are not low on ink.

To print a diagnostics page

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. Click Print Diagnostic Information to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing

Improve print quality

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Solve a problem

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Contents HP Deskjet 2050 All-in-One series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Behavior Status LightsGet to know the HP All-in-One To print from a software application PrintPrint documents To print a photo on photo paper Print photosOn Paper/Quality tab select a Plain paper type Print envelopesTips for print success To print envelopesHP HP Deskjet 2050 J510 HP Deskjet 2050 J510 Printer settings tipsCartridge tips Paper loading tipsMedia drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode Print HP Advanced Photo Paper Paper basicsRecommended papers for printing ColorLokHP Printing Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Bright White Inkjet PaperLoad full-size paper a. Raise the input tray Load mediaSlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Sided original to 1-sided copy a. Load paper Copy and scanCopy documents or photos Scan to a computer Single page scan a. Load paper Programs HP HP Deskjet 2050 J510 HP Deskjet 2050 J510 Tips for copy and scan successClick the Estimated Ink Level tab Work with cartridgesCheck the estimated ink levels To check the ink levels from the Printer SoftwareLocate the cartridge number in the Printer Software Order ink suppliesChoose the right cartridges Locate the cartridge number on the printerTo replace the cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Use single-cartridge modeWork with cartridges Improve print quality Solve a problemPrinter Toolbox appears. d. Click the Device Services tab To print a diagnosticsTo clean the cartridges automatically Output tray Clear a paper jamTo clear a paper jam Input trayPrevent paper jams Inside of printerTo verify that the product is not paused or offline To verify that the product is set as the default printerUnable to print Windows Vista Click Manage, and then click Services and ApplicationsTo restart the print spooler WindowsTo clear the print queue Clear the print carriageIdentify a defective cartridge Open output tray Resolve copy and scan issuesPrepare the trays HP supportRegister the product Support process If you have a problem, follow these stepsAdditional warranty options Hewlett-Packard Company notices Technical informationPaper size Environmental product stewardship program Paper use Chemical Substances Regulatory notices FCC statement Declaration of Conformity Index Index