HP 2050 manual Additional warranty options

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Chapter 7

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Deskjet 2050 All-in-One series)

•Model number (located inside the cartridge door)

Product No.
xxxxxx
Model No.	xxxxx

HP Ink Cartridge

xx

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Solve a problem

42 Solve a problem

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Contents HP Deskjet 2050 All-in-One series Page Contents Contents How Do I? Chapter Get to know the HP All-in-One Printer partsControl panel features Status Lights BehaviorGet to know the HP All-in-One To print from a software application PrintPrint documents Print photos To print a photo on photo paperPrint envelopes Tips for print successTo print envelopes On Paper/Quality tab select a Plain paper typePrinter settings tips Cartridge tipsPaper loading tips HP HP Deskjet 2050 J510 HP Deskjet 2050 J510Media drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode Print Paper basics Recommended papers for printingColorLok HP Advanced Photo PaperHP Brochure Paper or HP Superior Inkjet Paper HP Premium Presentation Paper or HP Professional PaperHP Bright White Inkjet Paper HP Printing PaperLoad media Load full-size paper a. Raise the input traySlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Sided original to 1-sided copy a. Load paper Copy and scanCopy documents or photos Scan to a computer Single page scan a. Load paper Tips for copy and scan success Programs HP HP Deskjet 2050 J510 HP Deskjet 2050 J510Work with cartridges Check the estimated ink levelsTo check the ink levels from the Printer Software Click the Estimated Ink Level tabOrder ink supplies Choose the right cartridgesLocate the cartridge number on the printer Locate the cartridge number in the Printer SoftwareReplace the cartridges To replace the cartridgesWork with cartridges Use single-cartridge mode Cartridge warranty informationWork with cartridges Solve a problem Printer Toolbox appears. d. Click the Device Services tabTo print a diagnostics Improve print qualityTo clean the cartridges automatically Clear a paper jam To clear a paper jamInput tray Output trayInside of printer Prevent paper jamsTo verify that the product is not paused or offline To verify that the product is set as the default printerUnable to print Click Manage, and then click Services and Applications To restart the print spoolerWindows Windows VistaTo clear the print queue Clear the print carriageIdentify a defective cartridge Resolve copy and scan issues Prepare the traysHP support Open output trayIf you have a problem, follow these steps Register the product Support processAdditional warranty options Technical information Hewlett-Packard Company noticesPaper size Environmental product stewardship program Paper use Chemical Substances Regulatory notices FCC statement Declaration of Conformity Index Index