HP 2050 manual Unable to print, To verify that the product is not paused or offline

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If the above solutions do not resolve the problem, click here for more online troubleshooting.

Unable to print

Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order:

1.Check for error messages and resolve.

2.Disconnect and reconnect the USB cable.

3.Verify that the product is not paused or offline.

To verify that the product is not paused or offline

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline.

d. If you made any changes, try to print again.

4.Verify that the product is set as the default printer.

To verify that the product is set as the default printer

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

Unable to print

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Solve a problem

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Contents HP Deskjet 2050 All-in-One series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Behavior Status LightsGet to know the HP All-in-One Print Print documentsTo print from a software application To print a photo on photo paper Print photosOn Paper/Quality tab select a Plain paper type Print envelopesTips for print success To print envelopesHP HP Deskjet 2050 J510 HP Deskjet 2050 J510 Printer settings tipsCartridge tips Paper loading tipsPrint using the maximum dpi To print in Maximum dpi modeMedia drop-down list, click Photo Paper, Best Quality Print HP Advanced Photo Paper Paper basicsRecommended papers for printing ColorLokHP Printing Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Bright White Inkjet PaperLoad full-size paper a. Raise the input tray Load mediaSlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Copy and scan Copy documents or photosSided original to 1-sided copy a. Load paper Scan to a computer Single page scan a. Load paper Programs HP HP Deskjet 2050 J510 HP Deskjet 2050 J510 Tips for copy and scan successClick the Estimated Ink Level tab Work with cartridgesCheck the estimated ink levels To check the ink levels from the Printer SoftwareLocate the cartridge number in the Printer Software Order ink suppliesChoose the right cartridges Locate the cartridge number on the printerTo replace the cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Use single-cartridge modeWork with cartridges Improve print quality Solve a problemPrinter Toolbox appears. d. Click the Device Services tab To print a diagnosticsTo clean the cartridges automatically Output tray Clear a paper jamTo clear a paper jam Input trayPrevent paper jams Inside of printerTo verify that the product is set as the default printer Unable to printTo verify that the product is not paused or offline Windows Vista Click Manage, and then click Services and ApplicationsTo restart the print spooler WindowsClear the print carriage Identify a defective cartridgeTo clear the print queue Open output tray Resolve copy and scan issuesPrepare the trays HP supportRegister the product Support process If you have a problem, follow these stepsAdditional warranty options Hewlett-Packard Company notices Technical informationPaper size Environmental product stewardship program Paper use Chemical Substances Regulatory notices FCC statement Declaration of Conformity Index Index